STAFF ACTION ASSISTANT - Washington, VA, United States - Department of Defense

Description

Duties

• Provide direct support for the control and processing of incoming correspondence.
• Ensure proper handling and flow of correspondence.
• Monitor the timing and sequence on suspense actions in various stages of completion.
• Provide administrative and technical advice and assistance to organization executive directors, division/branch chiefs and other personnel.
• Respond to inquiries from action officers on a variety of subjects as to the status of suspense actions and request of extension of suspense dates.
• Operate a variety of automated systems, with various software programs, to aide in the classification, retention, storage, retrieval, and automated staff action suspense control system of the Army's records.
• Type accurately and follows established procedures exactly to prevent errors or delays in retrieval of records

Requirements Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to type 40 WPM

Qualifications Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job
You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected
See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• 30 Percent or More Disabled Veterans
• Current Department of Army Civilian Employees
• Current Department of Defense (DOD) Civilian Employee (non-Army)
• Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O
• Non-Department of Defense (DoD) Transfer
• People with Disabilities, Schedule A
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Reinstatement
• Veterans Employment Opportunity Act (VEOA) of 1998In order to qualify, you must meet the experience requirements described below

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g.

, professional; philanthropic; religious; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application
Additional information about transcripts is in this document

Specialized Experience:
One year of specialized experience which includes monitoring documents required for immediate attention using a tracking software program; researching information to resolve potential administrative problems; and operating automated programs to assist in the overall management of records
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06)
You will be evaluated on the basis of your level of competency in the following areas:

• Clerical
• Oral Communication
• Technical Competence
• Written Communication Time in

Grade Requirement:
Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06)
Education Some federal jobs allow you to substitute your education for the required experience in order to qualify
For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted
Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S

Citizenship.

• One year trial/probationary period may be required.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• This is a(n) Human Capital& Resource Management Career Field position.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
• Benefits Help A career with the U.S

government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement
If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process
If selected, you may be required to provide supporting documentation
You may claim Military Spouse preference
Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level
You may claim Priority Placement Program (PPP) preference
DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only
Only MSP/PPP applicants currently occupying a formal training program position are entitled to exercise their priority status
Interagency Career Transition Assistance Program (ICTAP)
If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position
To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility
To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above
Additional information about the program is on OPM's Career Transition Resources website .

• Benefits Help A career with the U.S

government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered.

• Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits

Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc)

Please review the following links to see which documents you need to provide to prove your eligibility to apply:
Applicant Checklist for Internal/Merit Promotion Announcements
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further
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Your resume:

• Your resume may be submitted in any format and must support the specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present)

If your resume does not contain