- Responsible for the management of patient accounts receivable and collections at the assigned location(s)
- Performs account and balance audits to ensure accurate balances, collection, and billing
- Reviews and validates patient statements
- Identifies and validates patient copays that need to be collected each day
- Intake and resolution of patient billing questions, inquires, and issues
- Identifies patients with past due balances and initiates soft or hard collections processes
- Sends patient letters and contacts patients via phone regarding past due balances
- Provides general Revenue Cycle assistance and support assigned location(s) as needed
- Resubmit insurance claims where needed for patient resolution
- Process patient refund request(s)
- General liaison between centralized revenue cycle department and office operations to ensure efficient partnership and process improvement
- Ability to handle other revenue cycle projects as assigned
- Previous Accounts Receivable or Collections experience
- Preferred 2+ years of Dental Accounts Receivable, Collection, or Billing experience
- Computer proficiency including Outlook, Excel, and Word and the ability to learn new programs
- Must have organized approach to workload with proper prioritization and follow through
- Must be able to accurately interpret Explanation of Benefits statements (EOB's)
- Ability to demonstrate independent thinking and exercise good judgment
- Excellent customer service skills and qualities
- Ability to demonstrate a teamwork approach to job responsibilities
- Ability to demonstrate initiative, dependability and promptness
- Ability to exercise confidentiality with patients and patient care
- Must listen attentively for clarification to ensure necessary outcomes
- Experience with Dental Practice Management Software (Denticon)
- Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Clinic
- Medical office
- In person
-
Account Representative
5 days ago
Candace Howell - State Farm Agent Fayetteville, United StatesJob Description · Job DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · ResponsibilitiesEstablish customer relationships and follow up with customers, as needed ...
-
Insurance Account Representative
5 days ago
Candace Howell - State Farm Agent Fayetteville, United StatesJob Description · Job DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Candace Howell - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it ...
-
Regional Patient Account Representative
1 week ago
Riccobene Associates Family Dentistry Fayetteville, United StatesJob Description · Job DescriptionRiccobene Associates Family Dentistry is looking for a full-time Patient Account Representative. · Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team membe ...
-
Account Representative Entry Level
1 week ago
TQL Fayetteville, United StatesJOB DESCRIPTION About the role: · As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL's culture. On ...
-
Account Representative
5 days ago
Clay Hamilton - State Farm Agent Lumberton, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Paid time off · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Sta ...
-
Training for Office Management Clerk
1 week ago
Phoenix Industries Eastover, United StatesOffice Management Assistant (m/f/d) at Eastover · S-Markt & Mehrwert GmbH & Co. KG is a central service company of the Sparkassen-Finanzgruppe with over 1,150 employees nationwide, serving Sparkassen, their affiliated partners, and other clients. · We are looking for future shape ...
-
Insurance Account Representative
1 week ago
Dustin Hinson - State Farm Agent Dunn, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Dunn, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Dustin Hinson - State Farm Agent, you will build and develop customer relat ...
-
Lumberton Independent School District Lumberton, United States**Primary Purpose**: · Under moderate supervision, coordinate the collection and reporting of campus Public Education Information Management System (PEIMS) data. · Under mínimal supervision, coordinate the maintenance of student academic records at the campus level · Monitor stud ...
-
Fresenius Medical Care Lumberton, United States Full timePURPOSE AND SCOPE: · The professional registered nurse Home Therapies RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountab ...
-
Accounting Technician II
1 week ago
Cumberland County, NC Fayetteville, United StatesRevised Posting - Previous Applicants do not need to reapply. · * Temporary assignment will last up to 12 months* · Potential for Telework/Remote options may be considered based on training, quality assurance, performance, and/or business needs. · Open recruitment until filled ...
-
Attorney I
1 week ago
Cumberland County, NC Fayetteville, United StatesRevised Posting: Previous applicants do not need to reapply. · * Open Recruitment Until Filled* · Position(s) located in the Legal Division. · Potential for Telework/Remote options may be considered based on training, quality assurance, performance, and/or business needs. · PRIMA ...
-
Customer Service Representative
2 days ago
Find Great People | FGP Fayetteville, United StatesA national communications organization is seeking a Customer Service Representative in Fayetteville, NC. The ideal candidate has an outgoing, motivated personality and enjoys customer interaction This is a temp-to-hire, onsite position. · The role will included troubleshooting an ...
-
Overnight Forklift Driver Full Time
6 days ago
BJ's Wholesale Club Fayetteville, United States OTHERJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their a ...
-
Accounting Clerk
1 week ago
Hendrick Automotive Company Fayetteville, United StatesRick Hendrick Toyota · Location: 1969 Skibo Rd, Fayetteville, North Carolina 28314 · Summary: To accurately maintain inventory records and record profit from sale of vehicles · Supervisory Responsibilities: This job has no direct supervisory responsibilities. · Essential Duties a ...
-
Customer Service Representative
6 days ago
UniFirst Fayetteville, United StatesCustomer Service Representative - UniFirst · Location: · Fayetteville, North Carolina · Job ID · 2402192 · UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand th ...
-
Field Sales Representative
5 days ago
Brightspeed Fayetteville, United StatesJob Description · Job DescriptionCompany Description · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by fun ...
-
Restaurant Manager
1 week ago
On The Border Fayetteville, United StatesSalary Range: $58,000-$60,000 · ?Our RESTAURANT MANAGERS give it all they "GUAC" · The On The Border Restaurant Manager is responsible for all aspects of the restaurant's operations, maintenance, appearance, guest relations, management team and staff at all times. The Manager is ...
-
Restaurant Manager
1 week ago
On The Border Fayetteville, United States?Our RESTAURANT MANAGERS give it all they "GUAC" · The On The Border Restaurant Manager is responsible for all aspects of the restaurant's operations, maintenance, appearance, guest relations, management team and staff at all times. The Manager is responsible for maintaining OTB' ...
-
Greenlight Connections Fayetteville, United StatesACTIVELY SEEKING MILITARY SPOUSES AND VETERANS IN THE FAYETTEVILLE/FORT LIBERTY AREA FOR REMOTE PATIENT SERVICES JOB REPRESENTING FORTUNE 10 MEDICAL PRODUCTS DISTRIBUTION COMPANY ASSISTING PATIENTS WITH VITAL CANCER AND PARKINSON'S PHARMACEUTICAL PRESCRIPTION VERIFICATION FOR ANN ...
-
Field Sales Representative
1 week ago
BrightSpeed Fayetteville, United StatesCompany Description · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by funds managed by Apollo Global Man ...
Regional Patient Account Representative - Fayetteville, United States - Riccobene Associates Family Dentistry
Description
Riccobene Associates Family Dentistry is looking for a full-time Patient Account Representative.Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member You can navigate your future by partaking in the ultimate employee experience & building long lasting relationships with your patients and co-workers, by helping them SMILE.
S- Sincerity (passion & excellence in everything we do)
M- Mastery of skills with on-the-job training
I- Integrity (doing the right thing all the time)
L- Laughter & Love (bring Joy and laughter to work- happiness is always a choice)
E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid for benefits such as telemedicine, short-term disability and life insurance).
#ChangingLivesOneSmileAtATime
Position Summary
The Patient Account Specialist for Riccobene Associates Family Dentistry works with both patients and Insurance companies to ensure that Riccobene Associates is accurately and completely collecting fees in accordance with our Insurance Agreements and our Company Policy.
KEY COMPETENCIES
Requirements
Essential Requirements
Benefits:
