Senior UKG Consultant - Chicago, United States - IT Associates

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    Description

    Location - Remote

    3-6+ Month Contract Position

    Our client is looking to add a Senior Techno/Functional UKG Consultant that will help led their upgrade from Kronos to UKG Pro and UKG Workforce. This person will be responsible for helping lead the implementation of UKG PRO and Workforce Management, including requirements gathering, process design, system configuration, testing, and go-live. This is a techno/functional position that will provide technical aspects of software implementations such as Data Import/Export, System Integration and Report Writing. Qualified candidates will possess outstanding customer service skills as well as strong analytical skills.

    Responsibilities:

    Lead requirements gathering meetings

    Provide product and subject matter expertise to client

    Create and maintain requirements documentation

    Configure system components to meet customer requirements

    Participate in testing cycles

    Deliver training to administrators and end users

    Transition of customers to customer support

    Skills/Requirements

    Minimum of 3+ years of experience leading multiple Kronos/UKG Pro upgrades/implementations

    Client-facing customer service skills

    Strong oral and written communication skills

    Experience working independently without daily supervision

    Ability to multi-task between different projects and clients

    Highly motivated and team oriented

    Time and Labor implementation experience