Front Desk Manager - West Glacier - Pursuit Collection

    Pursuit Collection
    Pursuit Collection West Glacier

    1 week ago

    Description

    At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations.

    Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location.

    Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

    What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

    ROLE & RESPONSIBILITIES
    Manage all aspects of Front Desk operations: Scheduling, training, coaching, discipline, etc.
    Act as an example of excellent guest service for the team
    Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
    Attend weekly manager meetings
    Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
    Communicate with housekeeping to update the status of room readiness, arrivals, and departures
    Inform guests of special events or activities around the hotel and in the surround area
    Keeps record of potential safety and maintenance issues and communicates details to supervisor
    Assist as needed with set up of rooms for special events, meetings, conferences and banquets
    Offers assistance to guests and teammates where needed
    Be a utility player who can complete a variety of job duties

    REQUIRED SKILLS & QUALIFICATIONS
    Hotel Management degree or 2-3 years related management experience required
    1-2 years previous hotel front desk experience required
    Work-ethic and commitment to the team and guest is key
    Be willing and able to work solo or as part of a team
    Be committed to Safety First and the highest quality of cleaning & sanitizing standards
    Be organized with a great eye for detail
    Be kind to others and always bring your best
    Be a good communicator, always suggesting ideas and solutions
    Be helpful and friendly, willing to go the extra mile
    Be relaxed, flexible and able to handle a few curve balls


    About Us:
    We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

    Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

    Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU.

    As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

    What will your work environment be like?

    At Pursuit, our locations are more than just a place to work – it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships.

    We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued.

    With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.

    Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary.

    To watch the sunrise and set each day in a place that, for many people, exists only in their imagination.

    To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again.

    To be a part of the #PursuitLife and live each day with purpose, turning moments into memories


    PURSUIT PERKS
    Join an inclusive, global team and make life-long connections

    Enjoy free access to Pursuit attractions and 50% off for friends

    Get discounts on hotel stays, dining, and retail

    Access subsidized mental health and wellness resources

    Equal Employment Opportunities Information
    Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

    We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

    We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team We are working to eliminate barriers for applicants and team members from equity-deserving groups.

    If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at

    .


    We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

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