- Provides configuration management support to assigned projects
- Designs and establishes configuration management documentation
- Maintains current knowledge of relevant technologies as assigned
- Authorizes the release of drawings and changes specified by Program Management and other functional groups
- Provides advice and guidance on overall methods, procedures, and requirements to individuals responsible for the creation of entire incident processes and codes individual modules and complex functions for a client/server enterprise application tables/panels/reports, Builds and develops application
- Integrates software, develops external interfaces, and maintains technical documentation
- Designs, develops most aspects of incident response, delegate to ensure resolution, responsible for all internal and external communications to all involved
- Troubleshoots, resolves testing issues, and successful completion tasks assigned
- Develops tools/scripts to support and improve current build and release process and continuous integration and delivery initiatives
- Ensures the integrity of builds and artifacts to support successful production releases
- Drives technology release strategy, execution, and improvements across development life cycle
- Designs a pipeline that minimizes manual involvement and leads to continuous improvements
- Collaborates with other departments to implement best practices for release tools and process and improve productivity
- Manages end-to-end availability, security, and performance of mission-critical release practices and environments
- Participates in special projects as required.
- Education: Technical Training, Certification(s) or Degree
- Detail oriented, organizational skills, ability to multitask and have outstanding customer service skills.
- Fast-paced, High movement environment with occasional redirection in focus based on mission needs.
- Understanding the ticketing and task processes
- Compliance of Incident management policies
- Experience with Active Directory, Microsoft Office suite and Service Now
- Understanding of installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware
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Incident Task Manager - Chantilly, United States - General Dynamics Information Technology
Description
Req ID: RQ173266
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
Public Trust/Other Required: None
Job Family: Configuration
Skills:
Configuration Management (CM),Incident Management,Incident Resolution
Certifications:
CompTIA - Security+ - CompTIA
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as an Incident Task Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Incident Task Manager, you will help ensure today is safe and tomorrow is smarter.
Our work depends on Configuration Analyst Senior joining our team to support our government client's activities in the Northern Virginia locations.
HOW A CONFIGURATION ANALYST SENIOR WILL MAKE AN IMPACT
WHAT YOU'LL NEED TO SUCCEED:
GDIT IS YOUR PLACE:
We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.
We create opportunities for our people to lead and learn simultaneously.From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
