Call Center Representative - Cumming, GA
3 days ago
Job description
Full-time
Description
- Answering a multi-line phone system and handling patient calls
- Scheduling and confirming patient appointments
- Completing the new patient registration process, in person, & electronically.
- Create and update Patient Accounts in EMR, including demographic and insurance information.
- Greeting patients/checking-in and checking-out patients
- Verifying insurance eligibility and benefits with health plans
- Obtaining referrals, precertification/pre-authorizations, as required
- Collecting co-payments, coinsurances, deductibles, balances, etc... at or prior to service
- Scanning and sorting medical records in appropriate location in EMR
- Documenting in EMR, including management of tasks module
- Managing fax inbox(es), both in EHR and standard fax
- Communicating and collaborating with other health team members
- Cross-training with other team-members, based on practice needs
- Posting charges and payments in EMR
- Completing and submitting accurate End-of-Day reconciliation utilizing EMR
- Timely completion of all compliance training and testing
- Other administrative duties assigned based on practice needs
- Ability to work at other locations as needed.
- Must be open to cross training and learning other areas as needed
Requirements
- 1-2 years of medical office and call center experience
- Excellent computer skills and experience with MS Office Word, Excel and Outlook
- Exceptional customer service and communication skills, verbal and written
- Ability to multi-task in a fast-paced environment
- Ability to work well under pressure with diverse groups of professionals and physicians
- Requires reasoning ability and good independent judgment
- May require working under stressful conditions and irregular hours
- May require working with frequent interruptions
- Work may involve prolonged periods of sitting, standing, lifting, bending, reaching and the ability to push or pull items weighing 30 pounds or less
Salary Description
$18.00-$25.00 per hour depending on experience
Similar jobs
This call center representative role involves answering patient calls, scheduling appointments,… · …and verifying insurance eligibility. · Answering a multi-line phone system · Scheduling and confirming patient appointments · ...
5 days ago
This is a call center representative position that involves answering patient calls scheduling appointments completing new patient registration processes and verifying insurance eligibility. · ...
4 days ago
The Call Center Representative will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers. · CUSTOMER SERVICE:Assist customers who are experiencing a vehicle breakdown. · ...
1 month ago
As a Corporate Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. · ...
1 month ago
We are seeking personable customer-service oriented professionals to join our Parking Office Team as a Contact Center Representative. · ...
4 days ago
This job pays very well. If you put in the work you will do very well. · Average total compensation: $35,000 for first year team members, $40,000 for team members in position over one year; over $50,000+ for top performing team members · ...
1 month ago
A busy OB/GYN office is seeking experienced call center representatives. · answering phones · , scheduling appointments and verifying insurance benefits · ...
1 month ago
The Call Center Representative will receive inbound phone calls at our call center from Ryder Platinum National Accounts and assist customers who are experiencing a vehicle breakdown. · They must be bilingual and able to speak fluent French or Spanish. · The job involves customer ...
1 month ago
The Call Center Representative will receive inbound phone calls at our call center and be responsible to help schedule service for truck and trailer breakdowns. · ...
1 month ago
This job is to be the first point of contact for patients referring doctor offices and pharmacies assisting them with inquiries appointments medical information and providing outstanding customer service. · ...
6 days ago
Findlay Roofing seeks a reliable and safety-focused Call Center Representative to join our high-performing team in Atlanta. · ...
1 month ago
As a Corporate Call Center Representative you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. · ...
1 month ago
· Full-time, Part-time · Description · Who We Are · Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major speci ...
3 days ago
We are looking for calm and clear communicators who know how to solve problems and keep things moving. The Call Center Representative will connect with potential patients who have expressed interest in starting their healing journey but may be uncertain or hesitant. · Gently guid ...
1 month ago
BMW of Gwinnett Place, a Penske Automotive Group dealership, is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. · ...
1 month ago
We're looking for an energetic and dependable Call Center Representative to join our high-performing team. · You'll be responsible for answering inbound calls, making follow-up outbound calls to warm leads, and booking appointments for in-home roofing consultations. This role si ...
2 weeks ago
Corporate Payroll Services is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. · This position schedules sales appointments for our sales teams by cold calling businesses and business owners.Calling businesses to schedule appointments for o ...
1 month ago
· Corporate Payroll Services is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners. · Rewards and perks include: · ● Commissions fo ...
22 hours ago
As a Call Center Representative in the Health Care industry you will provide exceptional customer service to clients and patients handling incoming calls addressing inquiries and resolving issues related to health care services. · ...
1 week ago
Corporate Payroll Services is actively seeking outbound call center reps for our call center in Peachtree Corners, GA.This position schedules sales appointments for our sales teams by cold calling businesses and business owners. · Strong customer service or sales background · Exp ...
1 month ago