Customer Service Representative 1 - Sonoma - Recology

    Recology
    Recology Sonoma

    1 day ago

    Description

    The Role Of Customer Service Representative Bilingual

    Shift: Monday-Friday 9:30am-6pm

    Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.

    Essential responsibilities include, and are not limited to:

    • Answers telephone or greets customers at counter.
    • Provides information about collections, rates, billing, and account status promptly and correctly.
    • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
    • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
    • Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
    • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
    • Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.

    Qualifications

    • Six months related experience and/or training.
    • Bilingual English/Spanish.
    • Computer programs, including Microsoft Office suite of applications.
    • High school diploma or GED required.
    • Bachelor's degree preferred.

    Skill and/or ability to:

    • Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
    • Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
    • Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
    • Demonstrates ability to use computers and technology capabilities.
    • Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
    • Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
    • Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
    • Effectively and productively engages with others and establishes trust, credibility, and confidence.
    • Promotes collaboration and assists others with their initiatives and efforts.
    • Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
    • Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
    • Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.

    Recology Offers:

    • An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
    • The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
    • A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
    • An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
    • Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

    Recology Benefits May Include:

    • Paid time off and paid holidays.
    • Health and wellness benefits including medical, dental, and vision.
    • Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
    • Annual wellness incentives.
    • Employee Assistance Program (EAP).
    • Educational assistance.
    • Commuting benefits.
    • Employee referral program.

    Supplemental information

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

    Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

  • Work in company

    Customer Service Representative

    Only for registered members

    TeeVax is looking for a Customer Service Representative to join our team As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. · Receive incoming calls in a professional and courteous mannerComplete work orders, ...

    Santa Rosa

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    What you'll need to succeed as a Customer Service Representative at XPO · Minimum qualifications: · 2 years of customer service experience · Strong computer, typing and 10-key skills · Experience with Microsoft Office · Available to work a variety of shifts, including days, eve ...

    Santa Rosa $24.46 - $28.13 (USD) Part time

    5 days ago

  • Work in company

    Client Service Representative

    Only for registered members

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Petcare East Veterinary Hospital in Santa Rosa, Ca, we take our mission statement – your pet's health is our top priority and excellent service is our goal – ver ...

    Santa Rosa $20 - $21 (USD) Full time

    3 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    +Job summary · Supports daily store operations while upholding the company's commitment to exceptional customer service. · +Greet all customers with enthusiasm and professionalism. · Deliver friendly, efficient, and accurate service at checkout. · ...

    Santa Rosa

    1 month ago

  • Work in company

    Client Service Representative

    Only for registered members

    PetVet Care Centers' Montecito Veterinary Center is currently seeking Client Service Representative to join their team. · At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the ...

    Santa Rosa $19.07 - $21.19 (USD)

    1 week ago

  • Work in company

    Client Service Representative

    Only for registered members

    We are seeking an experienced Client Service Representative to join our team. · At VCA Petcare East Veterinary Hospital in Santa Rosa, Ca, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportun ...

    Santa Rosa $20 - $21 (USD)

    3 days ago

  • Work in company

    Client Service Representative

    Only for registered members

    VCA PetCare West is looking to expand its team with a new Client Service Representative who values teamwork, communication, and exceptional client service. · ...

    Santa Rosa $19 - $22 (USD)

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    · Benefits:401(k) · 401(k) matching · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Job Summary · TeeVax is looking for a Customer Service Representative to join our team As a Customer Service Representative, you are a key member of the te ...

    Santa Rosa, CA $65,000 - $125,000 (USD) per year

    6 days ago

  • Work in company

    Member Services Representative

    Only for registered members

    To respond to member and provider issues and inquiries. Ensures that callers' questions and/or problems are resolved or are directed to the appropriate person for resolution. · ...

    Santa Rosa, CA

    3 weeks ago

  • Work in company

    Client Service Representative

    Only for registered members

    PetVet Care Centers' Montecito Veterinary Center · is currently seeking · Client Service Representative · to join their team. · At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for al ...

    Santa Rosa, CA $34,000 - $55,000 (USD) per year

    1 week ago

  • Work in company

    Customer Service Representative

    Only for registered members

    TeeVax is looking for a Customer Service Representative to join our team As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. · ...

    Santa Rosa, CA

    1 month ago

  • Work in company

    Member Services Representative

    Only for registered members

    · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and ResponsibilitiesGreet members, pro ...

    Santa Rosa, CA $32,000 - $52,000 (USD) per year

    6 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Friendly, Detail oriented with strong customer service skills. · Phone, email, in person customer service. · Misc. Office Duties · Order processing. Invoicing. · Shift: 8am - 3pm · Job Type: Full-time · Pay: $19.00 per hour · Expected hours: 35 per week · Benefits: · 401(k) · Hea ...

    Santa Rosa, CA $65,000 - $125,000 (USD) per year

    1 week ago

  • Work in company

    Member Service Center Representative

    Only for registered members

    Redwood Credit Union is looking for a Part Time Member Service Center Representative with experience working in a Call Center Environment and strong focus on providing outstanding Member Service performing various duties such as teller transactions opening new accounts loan trans ...

    Santa Rosa $23 - $31 (USD) Part time

    1 month ago

  • Work in company

    Member Service Center Representative

    Only for registered members

    Redwood Credit Union is looking for a Part Time Member Service Center Representative with experience working in a Call Center Environment. · ...

    Santa Rosa $23 - $31 (USD)

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    The Customer Service Representative supports daily store operations while upholding the company's commitment to exceptional customer service. · Greet all customers with enthusiasm and professionalism · Deliver friendly, efficient, and accurate service at checkout · ...

    Santa Rosa Part time

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    +Supports daily store operations while upholding the company's commitment to exceptional customer service. · ...

    Santa Rosa Part time

    1 month ago

  • Work in company

    Member Services Representative Weekends

    Only for registered members

    · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and ResponsibilitiesGreet members, pro ...

    Santa Rosa, CA $28,000 - $48,000 (USD) per year

    1 week ago

  • Work in company

    Travel Customer Service Representative

    Only for registered members

    About the Role · Navora Travel USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follo ...

    Santa Rosa $38,000 - $65,000 (USD) per year

    18 hours ago

  • Work in company

    Member Service Center Representative

    Only for registered members

    We are looking for a Member Service Center Representative to join our team. The ideal candidate will have experience working in a call center environment and strong focus on providing outstanding member service. · ...

    Santa Rosa $23 - $31 (USD)

    1 month ago

  • Work in company

    Luxury Customer Service Representative

    Only for registered members

    About the Position · Navora Travel USA is looking for a Luxury Customer Service Representative to support clients in planning and managing exceptional travel experiences.  · This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordi ...

    Santa Rosa

    18 hours ago

Jobs
>
Customer service representative 1
>
Jobs for Customer service representative 1 in Santa Rosa