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- Becomes an industry expert and extension of your clients' needs
- Answers communication from prospective and return clients and assist them
- Supports current clients over the phone/text/email/messenger regarding arrangements, reservations, changes, documentation needs, and miscellaneous needs
- Assists current or prospective clients with questions or inquiries
- Ability to complete virtual training independently
- 10 days of virtual initial training = must be a self-starter
- USA ONLY
- Previous customer service or sales experience
- Excellent communication, phone skills, and phone etiquette
- Basic computer skills to include experience or knowledge Zoom, email, social media, texting
- You should be professional and positive and also possess a high degree of self-motivation and have the ability to work independently in your job
- Excellent time management and administrative skills with keen attention to detail
- Must have a computer/PC/MAC or SmartPhone with Chrome or FireFox
- Web camera
- Must have access to wired high-speed internet
Customer Service Representative - Winter Haven, United States - Burnin Turtle
Burnin Turtle
Winter Haven, United States
1 month ago
Description
Our CSR will assist clients with arrangements, reservations, changes, documentation needs, and miscellaneous needs.Our Ideal Candidate:
Requirements:
Equipment: