Customer Service Representative - Winter Haven, United States - Burnin Turtle

    Burnin Turtle
    Burnin Turtle Winter Haven, United States

    1 month ago

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    Description
    Our CSR will assist clients with arrangements, reservations, changes, documentation needs, and miscellaneous needs.


    Our Ideal Candidate:

    • Becomes an industry expert and extension of your clients' needs
    • Answers communication from prospective and return clients and assist them
    • Supports current clients over the phone/text/email/messenger regarding arrangements, reservations, changes, documentation needs, and miscellaneous needs
    • Assists current or prospective clients with questions or inquiries

    Requirements:

    • Ability to complete virtual training independently
    • 10 days of virtual initial training = must be a self-starter
    • USA ONLY
    • Previous customer service or sales experience
    • Excellent communication, phone skills, and phone etiquette
    • Basic computer skills to include experience or knowledge Zoom, email, social media, texting
    • You should be professional and positive and also possess a high degree of self-motivation and have the ability to work independently in your job
    • Excellent time management and administrative skills with keen attention to detail

    Equipment:

    • Must have a computer/PC/MAC or SmartPhone with Chrome or FireFox
    • Web camera
    • Must have access to wired high-speed internet