Infrastructure Engineer - Chicago, United States - HUB International

Description

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

About the Role

The IT Infrastructure Engineer plays a pivotal role in designing, implementing, and migrating both physical and cloud-based infrastructure systems brought to Hub International through Mergers & Acquisitions(M&A) and critical to HUB's business operations. They are responsible for Servers, Storage, IaaS (Infrastructure as a Service) and Application Delivery Platforms. You will collaborate closely with cross-functional teams to ensure IT Infrastructure is sufficiently robust, secure and simplifies delivery of integrated services across the organization.

Responsibilities:

• Working knowledge of Windows server, AD, DNS, WINS, cloud compute environments, Microsoft office suite, Office 365, Exchange 365
• Expertise with Windows Operating Systems, including SMB/CIFS, DNS, Active Directory, and WSUS, Windows Imaging WDS/MDT
• Experience with operating system lifecycle management.
• Expertise with various consumer and enterprise operating systems (Windows, Linux, MacOS, iOS, Android) operating at scale.
• Expertise with Infrastructure as a Service platforms including VMware, AWS, Azure, GCP and OpenStack
• Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution.
• Server Platforms (ESX, VMware, XenServer, Windows Server, Red Hat, Ubuntu, Azure and AWS)
• Storage Platforms (Windows File Server, DFS, CIFS, SMB, NFS, SFTP, Block Replication, Deduplication, Storage Migration, Data Encryption, Azure Blobs - Files - Managed Disks & Data Lake Storage, AWS S3 - Glacier - Aurora & RDS)
• Backup & Restore Services (Windows Server Backup, Azure Backup, AWS Backup)
• Authentication (Active Directory, Microsoft Entra ID, Azure AD Connect)
• Server Patching and Management (SCCM, Ninja One, ESX, XenServer, UCS Firmware, vSphere)
• Disaster Recovery (Site Recovery Manager, Active Directory Authoritative Restore and object level restore, AWS, Azure)

Qualifications:

• Server, Storage and Networking preferred certifications from Microsoft, VMware, Citrix, Cisco, AWS, and Azure.
• 5+ years of experience as Infrastructure Engineer required.
• Self-motivated and able to work independently with minimal supervision.
• Proficiency in corporate tools and software: Service Now, Office 365, Email migration, SharePoint, Teams, etc.
• Strong sense of customer service, values, and ethics
• Excellent written and verbal communication skills
• Time management with the ability to organize, assess, and prioritize multiple tasks, projects, and demands.
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others.
• Ability to adapt to quickly changing business conditions.
• Able to manage multiple projects with competing deadlines and priorities.
• Familiar with solutions hosted in the cloud (Azure, AWS, etc.)
• Willingness to grow and share his/her knowledge with others on the team.

Education:

Bachelor's degree in computer science or equivalent work experience

Although hybrid to Chicago is preferred, this position is open to remote candidates.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $120K to $130K and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.