Floor Lead - Mount Pleasant - Stash Ventures

    Stash Ventures
    Stash Ventures Mount Pleasant

    1 week ago

    Full time $42,000 - $62,000 (USD) per year *
    Description

    ROLE AND RESPONSIBILITIES:

    A Floor Lead helps all employees and customers to navigate the wide variety compliance procedures, cash and debit sale transactions, and employee management. Successful Floor Leads are held to a high standard to build exceptional relationships with all employees and customers. They also have a wealth of knowledge of their store's inventory; and can speak to employees and customers with confidence in each area to accomplish the customers' needs and wants.

    As a Floor Lead, you will:

    • Work as part of a team
    • Have availability to work across our retail schedule, including mornings, days, evenings, weekends, and holidays
    • Be present and on time for all scheduled shifts
    • Maintain CRA (Cannabis Regulatory Agency) compliance by following state and federal rules and regulations as they relate to cannabis sales in the state of Michigan
    • Metrc trained
    • Experience in cash handling
    • Adapting to each employee's and customer's needs to provide a trusted transaction.
    • The Floor Manager should be understanding of the employee and customer's needs and educate them about the best options to get the destination they need to be.
    • Exceptional customer service
    • Excellent communication skills
    • Ability to perform routine daily tasks, requiring close attention to detail and accuracy
    • Keep a steady flow going within the queue for curbside, online orders, walk-in customers with receptionist, intake, cashiers, fulfillment, and managers.
    • Maintain cleanliness throughout the building, by accomplish a cleaning checklist throughout the day.
    • Radiates great positive energy - great interpersonal skills, approachable, builds strong connections with people, enthusiastic, outgoing and courteous
    • Understanding of all positions to be sure all employees are following guidelines and daily tasks.
    • Reports all daily issues and changes to upper management to take appropriate action.

    POSITION TYPE / EXPECTED HOURS OF WORK:

    • Full-Time position
    • Typical hours of operation are Monday through Sunday, 9:00AM - 9:00PM (Hours are subject to change), depending on the schedule.
    • Occasional overtime as needed.

    AGE REQUIREMENT:

    • Must be 21 years of age (State Requirement)

    EDUCATION / EXPERIENCE:

    • Retail experience
    • High School Diploma or equivalent
    • Analytical and problem-solving skills.
    • Effective communication skills.
    • Exceptional customer service standards.

    #ENGHP

    * This salary range is an estimation made by beBee
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