CSR Call Center - Tempe, United States - inSync Staffing

Description

CSR, Call Center
Pay Rate: $19/hr, paid weekly
Hours: 8AM - 5PM EST, Mon - Fri, No Weekends
Location: Tempe, AZ 85282

• Onsite training (90ish days), then will be able to work remote.

Summary

• As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries.
• You will take phone calls and answers chats/emails regarding accounts payables and bills.
• Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.
• Works independently or as part of a group or team in a diverse work environment.

Requirements

• At least 6 months of call center experience.
• Must be a US citizen
• Strong computer and phone skills.
• Ability to use web-based computer applications.
• Excellent communication skills both written and verbal, and internal personal skills.
• Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.
• Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills.
• Able to accept constructive criticism.
• Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.
• Must have a High School Diploma or GED.
• Must be able to type 30 wpm.

Preferred

• SAP skills

Benefits: (employee contribution)

• Health insurance

• Health savings account

• Dental insurance

• Vision insurance

• Flexible spending accounts

• Life insurance

• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.