Integration Engagement Manager - Seattle, United States - Expedia Partner Solutions
Description
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Do you want to be part of a team that helps bring both new vendors and capabilities onto the Expedia Group platform via APIs and connectivity?
As an Integration Specialist, you will use your skills in project management, exercise technical prowess through user acceptance testing, and coordinating efforts to remove obstacles impacting our partner's ability to code to our APIs effectively. In this position you will assist existing vendors through integration and certification on new feature adoptions, leading integration projects from start to end.
Who you are:
Experience with Excel, Salesforce, Outlook, Mingle, Slack, and the capacity to read and understand XML, JSON, and GraphQL messages
Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST)
Integration/Technical Experience: Proficient experience in EAI or B2B integrations, GraphQL, and Insomnia; specifically analyzing and validating APIs
Problem Solving: Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external partners and resources
Results-oriented, you work towards efficiency, taking ownership of issues. Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, whilst maintaining a focus on goals
Communication: personable and can nurture business relationships, describing technical situations effectively to a diverse group of teams and partners
Handling Complexity: Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments, and ability to prioritize multiple projects and initiatives simultaneously
What youll do:
Lead larger scope projects to assure the integrity of lodging-related data and contribute significantly to quality delivery within established SLAs.
Lead the development of global process documentation and help define the standards for excellence. Become a functional specialist for connectivity transactions
Lead communication and reporting on vendor certification progress. Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs
Work with Technical Relationship Managers to coordinate the integration project kickoffs. Own full-cycle certification testing for various Expedia APIs with new/existing partners
Provide the partner with standard methodologies for making the integration a success. Answer technical inquiries from all vendors relating to Expedia APIs
Perform ad-hoc testing of various scenarios to test partner performance, system functionality, and behavior
Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support
#LI-SA21
The total cash range for this position in Austin is $112,000.00 to $156, Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Seattle is $112,000.00 to $156, Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individuals knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employees passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, , Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, , and Expedia Cruises.
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