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Flowood

    Host Person Part-Time - Flowood, United States - Spirehotels

    Spirehotels
    Spirehotels Flowood, United States

    3 weeks ago

    Default job background
    Part time
    Description

    **Host Person Part-Time - Drago's**

    + **Job Tracking ID**:

    + **Job Location**: Jackson, MS

    + **Job Level**: Any

    + **Level of Education**: Any

    + **Job Type**: Part-Time/Regular

    + **Date Updated**: March 05, 2021

    + **Years of Experience**: Any

    + **Starting Date**: ASAP

    + **Hotel**: Hilton Jackson

    **Job Description:**

    Job Overview: Greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

    Responsibilities and Duties:

    Supervise service personnel including counseling and discipline, to maintain service standards.

    Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.

    Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.

    Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.

    Conduct daily 'roll call' meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.

    Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.

    Maintain an open line of communication between guests, management and line employees.

    Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.

    Perform other related duties as assigned.

    **Experience and Skills:**

    Specific Job Knowledge and Skills:

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

    Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.

    Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

    Ability to speak the English language sufficient to conduct small employee meeting to impart new information.

    Ability to remember, recite and promote the variety of menu items.

    Ability to move throughout a crowded room to seat guest.

    Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

    **Benefits**

    We offer part-time benefits that include dental and vision packages as well as team member hotel discounts.

    Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

    The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( ) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( )

    EEO/AA/VEVRAA/ADA

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