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    Director, Clinical Laboratory Operations - San Mateo, CA, United States - Illumina, Inc.

    Illumina, Inc.
    Illumina, Inc. San Mateo, CA, United States

    2 weeks ago

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    Description
    What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Illumina is seeking a Laboratory Operations Director to drive operational execution across a portfolio of offerings within Illumina Lab Services (ILS). This position will have strategic and executional oversight of both our northern and southern California laboratory operations, currently supporting clinical and research offerings in Oncology, Reproductive Health, Whole Genome Sequencing, and Array Genotyping. The laboratory operations group regularly encompasses a staff of over 100 lab employees with capacities ranging from thousands to millions of samples annually. The ideal candidate will have a strong understanding of clinical laboratory services and lab processes as well as laboratory technologies spanning enterprise systems, laboratory information management systems, equipment automation, and data analytics. Candidates must understand the value of technology in laboratory services to improve process control, workflow enforcement, error proofing, efficiency, scale and compliance. Responsibilities:
    • Oversight of ILS clinical and research laboratory operations execution.
    • Drives operational strategic decision making and execution for short term and long term outlooks with regards to assay portfolio, capacity, staffing, equipment, facilities, and process execution.
    • Develop and maintain annual operational budget, driving team to meet quarterly and annual financial targets.
    • Provides briefings and presentations to senior leadership on state of laboratory operations and advises on strategic business decisions.
    • Maintain and continuously improve operational KPIs and dashboarding to provide visibility of overall performance.
    • Liaise with ILS bioinformatics and software teams to ensure appropriate user requirements are provided and met as needed for function of laboratory.
    • Maintain and drive employee enrichment and engagement with staff updates, communication, and goal setting.
    • Provide coaching for management staff to drive continued improvement in leadership ability and strong succession planning.
    • In collaboration with ILS Quality department, ensure adherence to and continued maintenance of quality policies and procedures for all phases of testing, to include the pre-analytic, analytic, and post-analytic phases of testing as well as general laboratory systems.
    • Ensure robust training and competency system is maintained for all staff.
    • Ensure the physical laboratory environmental conditions are appropriate for the testing performed and provide a safe environment that protects employees from physical, chemical, and biological hazards and in compliance with all federal, state and local agencies.
    Requirements:
    • 10+ years relevant experience managing or supervision a high complexity testing laboratory.
    • 5+ years experience in and oversight of CLIA / CAP Accredited Clinical Laboratories strongly preferred
    • Minimum Bachelor's degree or equivalent in biological sciences
    • Industry experience and practical knowledge of laboratory techniques and technologies within nucleic acid extraction, library preparation, next generation sequencing, and genotyping required.
    • Practical knowledge of liquid handling automation
    • Practical knowledge of LIMS systems
    • Demonstrated written and oral communication skills
    • Ability to travel up to 25% of time to support operations in northern and southern California and collaborations with lab operations teams in the UK.
    The estimated base salary range for the Director, Clinical Laboratory Operations role based in the United States of America is: $211,000 - $316,600. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact To learn more, visit:
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