EDI Coordinator - Wilmington, United States - R+L Carriers

Description

Job Description

R+L Carriers' Information Technology Department in Wilmington, OH is growing and has immediate openings for an EDI Coordinator. The Electronic Data Interchange (EDI) department processes tender requests, shipment statuses and invoicing for many of R+L Carrier's customers.

Essential Duties and Responsibilities:

• Onboarding New EDI Customers
• Review EDI Customer Requests, manage EDI ticketing system using Service Pro
• Working with Inter-Departmental resources on EDI issues (Collections, Rates, Traffic, Sales, Customer Service, Billing, etc.)
• Configure/Change EDI Setups
• Trouble shoot and resolve EDI issues
• Ongoing Communication with Preexisting EDI Customers
• Work with developer on EDI Customer Setup requirements
• Facilitate communication and collaboration to ensure smooth data exchange

Qualifications

• Detail oriented, excellent written, listening, interpersonal and oral communication skills
• Logistics experience with EDI, billing or customer on-boarding
• Experience in customer support
• Basic knowledge of EDI is preferred
• Microsoft Office Suite experience, strong excel knowledge
• Ticketing system experience, Service Pro is a plus
• Strong troubleshooting and analytical skills
• Ability to work independently
• Ability to work remote and manage your schedule

About Us

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.