- Interact with customers over voice and multiple written channels.
- Respond to queries related to products, services, processes, and policies.
- Handle and resolve complaints in accordance with established policies and procedures while maintaining Customer First Mindset.
- Assist customers with placing orders and navigating our e-commerce site.
- Troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution.
- Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy.
- Liaise with distribution centers to research disruption to order fulfillment or return process.
- Liaise with retail stores to resolve customer concerns related to the store experience.
- Responsible for maintaining a clean work area.
- Perform other related duties as assigned based on the need of the business.
- High school diploma or equivalent
- Minimum six (6) months of customer service experience, retail or call center preferred
- Excellent interpersonal, active listening, and verbal and written communication skills
- Ability to multitask while handling customers' inquiries with a professional manner and calm disposition
- Proficiency with computers, especially CRM software, and strong typing skills (35 WPM minimum)
- Strong time management, problem-solving, and decision-making skills
- Positive attitude and open to constructive criticism.
- Adaptability and accountability
- Regular, dependable attendance and punctuality are required
-
Customer Service Associate
Found in: Lensa US 4 C2 - 1 day ago
Wawa Kearny, United StatesWawa - JobID: JR107913 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...
-
Customer Service Associate
Found in: Lensa US 4 C2 - 3 days ago
Qonten Newark, United States**Customer Service Associate** · | Fri, 17 Dec :32:35 GMT · Answer customer questions. Be able to use common retail tools such as basic computer applications and smart phone devices. Welcome customers with a friendly smile and positive attitude. Were also home to everything tha ...
-
Customer Service Associate
Found in: Lensa US 4 C2 - 8 hours ago
Wawa Newark, United StatesWawa - JobID: JR109861 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...
-
Customer Service Associate
Found in: Lensa US 4 C2 - 1 day ago
Wawa East Orange, United StatesWawa - JobID: JR110209 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...
-
Patient Services Associate
Found in: Lensa US 4 C2 - 8 hours ago
Pennsylvania Medicine West Grove, United StatesPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, ...
-
Patient Services Associate
Found in: Lensa US 4 C2 - 1 day ago
Penn Medicine West Grove, United StatesPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, ...
-
Patient Services Associate
Found in: Lensa US 4 C2 - 8 hours ago
Penn Medicine West Grove, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
-
PT Service Associate
Found in: MyJobHelper US C2 - 4 days ago
The GIANT West Grove, United StatesAddress: USA-PA-West Grove-849 West Baltimore St · Store Code: GC - Store Mgrs · At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everythi ...
-
Member Service Associate
Found in: Lensa US 4 C2 - 3 days ago
Broadview FCU Nutley, United StatesAt Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a stron ...
-
Cashier - Service Associate PT
Found in: Lensa US 4 C2 - 16 hours ago
Rite Aid Newark, United StatesRite Aid Corp. - #4 Polly Drummond S.C. [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage ...
-
Client Service Associate
Found in: MyJobHelper US C2 - 5 days ago
PNC Bank Corp. Jersey City, United StatesProvides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource. Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Perfor Client Service, Associate, Se ...
-
Customer Service and Sales Associate
Found in: Lensa US 4 C2 - 16 hours ago
Hertz Newark, United StatesJob Description · Wage: $16.25/hr + monthly commission · Must have open availability to work days, nights, wekeends, holidays · The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering product ...
-
Customer Service and Sales Associate
Found in: Lensa US 4 C2 - 4 days ago
Hertz Newark, United StatesJob DescriptionWage: $16.25/hr + monthly commission Must have open availability to work days, nights, wekeends, holidaysThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and servi ...
-
Client Service Associate
Found in: Lensa US 4 C2 - 1 day ago
PNC Jersey City, United States**Position Overview** · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our ...
-
customer service and sales associate
Found in: Careerbuilder One Red US C2 - 2 days ago
Hertz Newark, NJ , USA, United StatesHertz - JobID: 23342 [Auto Service Technician] As a Customer Service Representative at Hertz, you'll: Ensure optimal operational efficacies to provide customers the best rental car experience; Assist in creating a rental car reservation, processing rentals and providing clean and ...
-
Service Associate
Found in: Lensa US 4 C2 - 4 days ago
UBS Weehawken, United StatesYour roleAre you incredibly organized with an eye for detail? Are you a skilled multitasker?We're looking for a service associate to: undertake preparatory work, transaction processing, and control and reconciliations tasks provide support and advice for Team Associates and Finan ...
-
Service Associate
Found in: Lensa US 4 C2 - 5 days ago
UBS Weehawken, United StatesYour role · Are you incredibly organized with an eye for detail? Are you a skilled multitasker? · We're looking for a service associate to: · • undertake preparatory work, transaction processing, and control and reconciliations tasks · • provide support and advice for Team Ass ...
-
cashier & customer service associate
Found in: MyJobHelper US C2 - 2 days ago
P.C. Richard Jersey City, NJ, USA, United StatesThis position is listed at the following store location Jersey City - 727 Route 440 The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including Customer Service, Cashier, Ass ...
-
Seasonal Merchandising Service Associate
Found in: Appcast US C2 - 2 days ago
Lowe's Cortland, United StatesWhat You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means:Being friendly and professional, and engaging vendo ...
-
loss prevention customer service associate
Found in: Careerbuilder One Red US C2 - 2 days ago
T.J. Maxx Lyndhurst, NJ , USA, United StatesT.J. Maxx - 423 Valley Brook Ave 07071 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environme ...
Customer Service Associate - Kearny, United States - Uniqlo Co., Ltd.
Description
JOB TITLE: Customer Service AssociateREPORTS TO: Direct Supervisor
LOCATION: Kearny, New Jersey
Company Overview:
UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building block of each individual's style. A perfect shirt that is always being made even more perfect. The simplest design hides the most thoughtful and modern details. The best in fit and fabric is made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner while upholding the Uniqlo service philosophy.
Job Responsibilities:
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.