Patient Service Representative - Layton

Only for registered members Layton, United States

2 days ago

Default job background
Part time $17.86 - $23.22 (USD)

Job summary

The Patient Service Representative serves as the first connection between Intermountain and patients.
This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction,
ensuring a superior customer experience by identifying and resolving patient needs related to patient intake and care.

Responsibilities

  • Provides courteous and professional connections with patients over the phone, in person or via secure messaging.
  • Documents all phone calls accurately and completely in the electronic medical record (EMR).
  • Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.

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