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- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide in-depth experience in trouble-shooting IT systems.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Five years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in Computer Science or related discipline from an accredited college or university is required.
- Five years of additional software engineering experience may be substituted for a bachelor's degree
- Above market fixed salary or hourly pay.
- Up to $10,000 bonus for each referral.
- Additional bonuses for exceptional performance, assisting with business development and company growth
- 100% paid premiums for health insurance
- HSA and FSA options.
- 100% paid premiums for dental insurance.
- 100% paid premiums for vision insurance
- 100% paid premiums for short-term disability.
- 100% paid premiums for long-term disability.
- 100% paid premiums for accidental death & dismemberment.
- 100% paid premiums for life insurance with a $200,000 max benefit
- 8% company contribution to 401k with immediate vesting.
- 401k pre-tax and Roth options
- Up to 20 days of flexible paid time off (PTO).
- 11 days of paid floating holidays
- Flexible work schedules including flex time and compressed work period.
- Remote work including partial or fully remote (contract and project-dependent)
Systems Administrator with Security Clearance - Fort Meade, MD, United States - Base-2 Solutions, LLC
Description
Required Security Clearance:
Top Secret/SCI with
Full Scope Polygraph City:
Fort Meade State/Territory:
Maryland Travel:
None Potential for Teleworking:
No Schedule:
Full Time DoD 8570 IAT Requirement: None DoD 8570 IAM Requirement: None DoD 8570 IASAE Requirement: None DoD CSSP Requirement:
None Last Updated: 5/5/24 8:00 PM Requisition ID: US Citizenship Required?: Yes The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Manages IT system infrastructure and any processes related to these systems
Responsibilities:
Requirements:
Choose from PPO, EPO, POS, HMO, and HSA-compatible.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.