- Previous experience working as a front desk agent or in a similar role
- A high school diploma or equivalent vocational training certificate
- Experience working at a hotel establishment (highly desired)
- Proficiency with computers
- The ability to provide excellent customer service and maintain a professional demeanor at all times
- The ability to input and access information in the property management system and/or points-of-sale system
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Front Desk Agent
2 weeks ago
Premier Resorts & Management Columbia, United StatesThis is an exciting P/T opportunity to work at the front desk team at our award-winning Residence Inn by Marriott Columbia Northeast/Ft. Jackson in sunny Columbia, South Carolina. · BASIC PURPOSE: Assist the Front Office operations to achieve customer satisfaction, quality servi ...
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Front Desk Agent
2 weeks ago
Parks Hospitality Group Columbia, United States Part timeAbout Us: · The Tru by Hilton Columbia Greystone is three minutes from fun at Riverbanks Zoo and Gardens. Less than four miles from downtown, the hotel is just off I-126. Tru by Hilton offers a hotel experience that's vibrant, affordable, and young at heart. The hotel is located ...
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Front Desk Agent
2 weeks ago
Auberge Resorts Columbia, United StatesCompany Description · A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshla ...
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Front Desk Agent
3 days ago
Pyramid Global Hospitality Columbia, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
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Front Desk Agent
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Cambria Hotel Columbia Downtown Columbia, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
4 days ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Columbia, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Office Manager
2 weeks ago
InterContinental Hotels Group, plc Columbia, United StatesThis job is the top Front Office. Typically supervises front desk agents, and bell/van services, reservations, PBX, etc. May oversee subordinate supervisors. Manage all aspects of the front office areas which may include, but is not limited to guest Office Manager, Hotel, Manager ...
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Night Auditor
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Hilton Garden Inn/Home2 Suites Columbia Downtown Columbia, United StatesYOUR NEXT DESTINATION AWAITS · Careers at Commonwealth Lodging · Top Notch Talent + World Class Hospitality · We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. · Core Values: Team First, Own It ...
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Guest Service Agents
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Quorum Hotels Columbia, United States· The Hyatt Place Columbia South Carolina is looking for Guest Service Agentsto join the team · Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of ...
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Call Center Agent
2 weeks ago
Auberge Resorts Columbia, United StatesCompany Description · A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshla ...
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massage therapist
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Massage Envy Columbia, SC, United StatesOverview · Where Better Careers BeginMassage Envy Sanhill, 630 Promenade Pl Ste 3, Columbia, SC 29229 · Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapi ...
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massage therapist
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Massage Envy Columbia, SC, United StatesOverview · Where Better Careers BeginMassage Envy- Harbison 144 Harbison Blvd, Columbia SC 29212 · Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, b ...
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massage therapist
3 weeks ago
Massage Envy Columbia, SC, United StatesOverview · Where Better Careers BeginMassage Envy Massage Envy Harbison , 144 Harbison Blvd, St. A., Columbia, SC 29212 · Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for a ...
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massage therapist
3 weeks ago
Massage Envy Columbia, SC, United StatesOverview · Where Better Careers BeginMassage Envy Harbison, 144 Harbison Blvd, Ste A., Columbia, South Carolina 29212 · Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any ...
Front Desk Agent - Columbia, United States - Tru by Hilton
Description
The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed
A Day in the Life:
•You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
•You will maintain positive guest relations at all times.
•You will resolve guest complaints and ensure guest satisfaction.
•You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
•You will process all guest check-ins, and verify registration information with the guest.
•You will handle overbooked or 'walked' guests.
•You will accept and record wake-up call requests.
•You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
•You will resolve discrepancies on the room status report with housekeeping.
•You will train with and learn Food and Beverage operations to fill in as needed.
Requirements