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Associate - Santa Clara, United States - tapwage
Description
DesignationAssociate
Country
USA
No. of Positions
1
Auto req ID
1392264BR
Experience
2.5-5 Years
Skill (Primary)
DWP-UCC-Network Voice
Qualification
B-Tech
Expected Date of Closure
11-Jun-2024
Location
Oregon
Employee Group
Contract
Job
Administrator
Job Description (Posting).
JD attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.)
Entity
INFRA
City
Santa Clara