Jobs
>
Los Angeles

    Quality Assurance Specialist - Los Angeles, United States - JVS SoCal

    JVS SoCal
    JVS SoCal Los Angeles, United States

    1 week ago

    Default job background
    Description
    Job Description


    Job Description Description:
    ABOUT JVS SOCAL & REAS

    Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment.

    JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California. Join us in helping change lives together

    The REAS program, formerly known as REP (Refugee Employment Services), is designed to assist refugees to attain self- sufficiency by providing culturally and linguistically sensitive employment and specialized services in an effort to assist them through the initial adjustment period following arrival into the United States.

    Services under this program are available to refugees who are aided through the California Work Opportunity and Responsibility to Kids (CalWORKs), Medical Assistance, Cal-Fresh Assistance Refugee Cash Assistance (RCA), or General Relief (GR) programs.

    Services are also provided to refugees not aided through a public assistance program, as well as non-citizens who are victims of human trafficking, domestic violence, and other serious crimes.

    Refugees are eligible for REAS services for the first five years after entry into the United States.


    DESCRIPTION

    The Quality Assurance Specialist (QA Specialist) position coordinates numerous program evaluation, quality improvement and quality assurance functions on behalf of the JVS SoCal REAS program.

    The QA Specialist is responsible for monitoring programs for compliance toward quality standards, implementing tools used for program and service evaluation, and organizing data collection and information analysis.

    This position concentrates on Program Evaluation & Outcomes.


    KEY RESPONSIBILITIES
    Consults and advises all team members on adherence to REAS performance standards and expectations.
    Audits each team members caseload performance as it relates to established Key Measures, Program Outcomes and Welfare-to-Work deliverables.
    Maintains familiarity with REAS contractual obligations and acts as a resource to the case management team in this area.
    Maintains knowledge of current best practices and educating programs in this arena.
    Leads in the development and facilitation of the JVS So Cal REAS performance monitoring process.
    Supports staff in the use of REAS Quality Assurance data management system.
    Conducts training and provides program education, as identified by DPSS monitors.
    Will carry a caseload as needed & perform other duties as assigned.
    Recommends improvements in evaluation questions, outcome measurement, analysis, presentation and utilization.
    Tracks all progress towards program goals & assists with the development of new performance improvement strategies.
    Develops and manages the administration of customer satisfaction surveys, in collaboration with program supervisors.
    Analyzes the results of customer feedback and reports results to the Operations Managers.

    PHYSICAL DEMANDS

    While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.

    Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Travel to employer and client work sites is frequent. May be required to work some evenings and an occasional weekend day. Requires traveling to various business and other work sites as well.

    The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodation may be made.


    Requirements:

    Demonstrated abilities in quality improvement, quality assurance and program evaluation activities, including problem identification and resolution, data analysis, and utilization of technology (Excel, data tracking systems, other).

    Demonstrated excellent written and oral communication skills.
    Demonstrated commitment to continuous quality improvement.
    Excellent decision making and analytical skills, with the ability to resolve problems and correct errors.
    Excellent interpersonal skills, with the ability to exercise discretion and judgment in dealing with colleagues and customers.
    Strong multi-tasking and organizational skills, with the ability manage numerous projects simultaneously under deadline pressure.
    Knowledge of GAIN, CalJOBs, CalWORKs (depending on role) preferred.
    Will travel between offices depending on need including suboffice (Palmdale, South LA, West LA and Inglewood).
    Education/Certification/Licensure

    Bachelors degree in human services or closely related field with at least 1 year of quality improvement or program evaluation experience within social services required and 1 year in GAIN/REAS program.


    #J-18808-Ljbffr
  • Bert Williams & Sons, Inc

    Quality Assurance Specialist

    2 weeks ago

    Bert Williams & Sons, Inc Los Angeles, United States

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in t ...

  • JCR Industries LLC

    Quality Assurance Specialist

    3 weeks ago

    JCR Industries LLC La Habra, United States

    Job Overview: · We are seeking a skilled and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality and compliance of our products. Your main responsibilities will include conducting q ...

  • Call the Car

    Specialist, Quality Assurance

    2 weeks ago

    Call the Car Diamond Bar, United States

    We are currently expanding our team and looking for a **Quality Assurance Specialist** to join us. If you're passionate about healthcare and making a difference in people's lives, this is the job for you · **BASIC JOB PURPOSE**:Quality Assurance Specialist is responsible for inve ...

  • US Defense Contract Management Agency

    Quality Assurance Specialist

    2 weeks ago

    US Defense Contract Management Agency Santa Ana, United States

    **Duties**: · - Designs/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance provisions of contracts. · - Identifies opportunities for process improvements by analyzing data. · - As a member of a multi-functional or tech ...

  • SigmaGraft Inc.

    Quality Assurance Specialist

    1 week ago

    SigmaGraft Inc. Fullerton, United States

    SigmaGraft Inc. is a manufacturer of biomaterials used in dental and orthopedic surgeries for bone and tissue regeneration. Quality Assurance Specialist will work in Quality/Regulatory team to maintain company's quality management system and initiate product registrations. · **Re ...

  • BERT WILLIAMS & SONS INC

    Quality Assurance Specialist

    1 week ago

    BERT WILLIAMS & SONS INC Los Angeles, United States

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in t ...

  • BERT WILLIAMS & SONS INC

    Quality Assurance Specialist

    1 week ago

    BERT WILLIAMS & SONS INC Los Angeles, United States

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in t ...

  • Special Service for Groups, Inc- HOPICS

    Quality Assurance Specialist

    1 week ago

    Special Service for Groups, Inc- HOPICS Los Angeles, United States

    Title: Quality Assurance Specialist Division: HOPICS · FLSA: Non-Exempt, Full time Supervisor: Quality Assurance Manager · Pay Range or Rate: $ per hourRevised: 8.28.23Summary · Under the direction of the Quality Assurance Manager, the Quality Assurance Specialist is responsibl ...

  • BERT WILLIAMS & SONS INC

    Quality Assurance Specialist

    1 week ago

    BERT WILLIAMS & SONS INC Los Angeles, United States

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in t ...

  • Special Service For Groups Inc- Hopics

    Quality Assurance Specialist

    1 week ago

    Special Service For Groups Inc- Hopics Los Angeles, United States

    Job Description Job Description Title: Quality Assurance Specialist Division: HOPICSFLSA: Non-Exempt, Full time Supervisor: Quality Assurance ManagerPay Range or Rate: $ per hour Revised: SummaryUnder the direction of the Quality Assurance Manager, the Quality Assurance Specialis ...

  • BERT WILLIAMS & SONS INC

    Quality Assurance Specialist

    1 week ago

    BERT WILLIAMS & SONS INC Los Angeles, United States

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in t ...

  • Kelly Services, Inc.

    Quality Assurance Specialist

    1 day ago

    Kelly Services, Inc. Los Angeles, United States

    #x 9; Review and approve deviations, CAPAs, change controls, and other quality-related documents in a timely and accurate manner. Ensure that all quality records are complete, accurate, and compliant with regulatory requirements and internal standard Quality Assurance, Assurance, ...

  • Stars Behavioral Health Group

    Quality Assurance Specialist

    1 week ago

    Stars Behavioral Health Group Los Angeles, United States

    Partner with us in making a positive change · Join a community thats changing mental healthcare for the better. We have been certified as a Great Place to Work by our own employees for over 5 years running. Looking forward to your partnership in making a difference with us · Jo ...

  • Special Service for Groups, Inc- HOPICS

    Quality Assurance Specialist

    1 week ago

    Special Service for Groups, Inc- HOPICS Los Angeles, United States

    Title: Quality Assurance Specialist Division: HOPICS · FLSA: Non-Exempt, Full time Supervisor: Quality Assurance Manager · Pay Range or Rate: $ per hour Revised: 8.28.23Summary · Under the direction of the Quality Assurance Manager, the Quality Assurance Specialist is responsibl ...

  • Crystal Stairs

    Quality Assurance Specialist

    3 weeks ago

    Crystal Stairs Los Angeles, United States Full time

    What We're Looking For · : Crystal Stairs is seeking a Quality Assurance Specialist for our Quality Assurance Unit. Under general supervision, the Quality Assurance Specialist is responsible for monitoring program compliance by conducting quality assurance reviews of client and p ...

  • Crystal Stairs

    Quality Assurance Specialist

    1 week ago

    Crystal Stairs Los Angeles, United States

    Job Description · Job Description · Crystal Stairs, Inc. · Improving the Lives of Families through · Child Care Services, Research, and Advocacy · Head Start - Quality Assurance Specialist · What We're Looking For: · Crystal Stairs is seeking a Quality Assurance Specialist fo ...

  • Special Service for Groups, Inc- HOPICS

    Quality Assurance Specialist

    1 week ago

    Special Service for Groups, Inc- HOPICS Los Angeles, United States

    Title: Quality Assurance Specialist Division: HOPICS FLSA: Non-Exempt, Full time Supervisor: Quality Assurance Manager Pay Range or Rate: $ per hour Revised: SummaryUnder the direction of the Quality Assurance Manager, the Quality Assurance Specialist is responsible for tracking, ...

  • Phoenix House California

    Quality Assurance Specialist

    3 days ago

    Phoenix House California Marina del Rey, United States

    Facillity is in onsite in Venice, CA · *** · Reporting to the Program Director, the Quality Assurance Specialist is responsible for overseeing the functions of quality assurance, quality improvement, and utilization management. Responsibilities include the monitoring of clinical ...

  • Bert Williams & Sons, Inc

    Quality Assurance Specialist

    1 week ago

    Bert Williams & Sons, Inc Los Angeles, United States

    Job Description · Job DescriptionWe are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting ...

  • Crystal Stairs

    Quality Assurance Specialist

    1 week ago

    Crystal Stairs Los Angeles, United States

    Job Description · Job DescriptionCrystal Stairs, Inc. · Improving the Lives of Families through · Child Care Services, Research, and Advocacy · Head Start - Quality Assurance Specialist · What We're Looking For: · Crystal Stairs is seeking a Quality Assurance Specialist for our ...