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- Provides direct support to cloud operational environments on a day-to-day basis including the software installation, configuration, upgrades, security patches and planned maintenance as required.
- Installs or coordinates installation of patches and releases on development, test, pre-production systems.
- Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.
- Monitors, diagnoses, and resolves complex problems and performs analysis in relation to cloud operations in the cloud environment.
- Troubleshoots and resolves moderately complex problems in an efficient manner with little to no supervision while adhering to proper escalation and change control procedures.
- Performs incident response and assures services resolution for cloud system.
- Performs root cause analysis, diagnostics, and monitoring on various production systems.
- Identifies opportunities for process improvements and works with team members to implement efficiencies.
- Effectively creates and maintains relevant cloud systems documentation and user guides.
- Secures Cloud applications and data against theft, loss, or other disasters.
- Monitors status and performance of backup and/or storage systems and configures monitoring systems.
- Interacts with external technology vendors and internal teams to troubleshoot issues and implement solutions.
- Apply scripting methodologies to automate IT administrative related tasks.
- Responds timely to user requests for permission changes, file restores, virtual machine restores, new storage, and expansion requests.
- US Citizen with 4-6 years of experience in working with infrastructures with a focus on Unix administration and 2-3 years of experience with of experience developing solutions in AWS .
- 2-4 years of experience in Dynatrace
- Bachelor's degree in Computer Science, Information Systems Management, or related field.
- Ability to maintain a government clearance or investigation.
- Clear oral and written communication skills and attention to detail
- Experience with ServiceNow
- Experience with Infrastructure as Code and DevOps
- Practitioner level cloud certification such as AWS-CCP (AWS)
Cloud Admin II - San Antonio, United States - Dunhill Professional Search
Description
Job Description
If you want to know about the requirements for this role, read on for all the relevant information.We are currently looking to hire Cloud Administrators with 2-3 years' hands-on experience working in Azure or AWS. Their experience should include 4-6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus.
Job Responsibilities
Minimum Qualifications
Preferred Qualifications
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