Manager, Field Operations - Denver, United States - Zayo Group

Description

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Manager, Field Operations

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locations

CO - Denver

CO - Boulder

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

R

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a

Field Operations Manager

to improve the operational systems, processes and policies in support of Zayo's Field Operations mission – specifically, support better management reporting, information flow and management, business process and organizational planning.

Responsibilities
Responsible for data and reporting accuracy of any data related to field operations including task data

Responsible for the production and analysis of monthly and quarterly metrics decks

Responsible for the creation and upkeep of reports and dashboards

Work internally and with other groups to create, streamline and document workflow

Ensure that development is done so that workflow and process are aligned

Ensure that actual costs are in line with forecasted budget by sharp attention to all areas of spend – especially all head count related costs

Create the budget forecast twelve months in the future

Ensure that actuals are captured accurately are in line with the budget

Explain the budget and any variances actual to forecast

Approve and coordinate all IT work necessary to enhance Salesforce to the betterment of Field Operations

Manage internal IT resource dedicated to development

Work with various other groups in the company to solve company-wide issues

Responsible for management of entire Zayo fleet vehicle program – including leasing and selling of vehicles, insurance, accidents, rentals, registrations and any other issues necessary to keep the vehicles in good condition and safely on the road

Oversee and manage the UL Puresafety platform which is used for basic and driver safety training as well as OSHA safety certification

Contribute to the ongoing expansion of Workforce Management (WFM) as a way to increase Field Operations efficiencies; this includes the WFM team members as well as any systems and process development - Salesforce or otherwise

Manage a high achieving team, as needed, to successfully address all of the above listed responsibilities

Qualifications
Bachelor's Degree in management, finance or other related field. MBA is preferred

Minimum of ten (10) years work experience, at least 5 years in telecommunications

Ability to manage a team of varying skill sets and roles within the company

Comfort in presenting data and financials to various other departments including the President of the Group

In-depth working knowledge of including report writing and dashboard creation

Strong communication skills

Base Pay Range:
$81,200 - $121,800 USD/annually, commensurate with experience.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Fitness membership discounts

Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Us

Are You Ready to Think Big?

At Zayo, we're ambitious and authentic.

Teamwork is how we get things done, whether it's our focus on exceeding customer expectations or celebrating and growing our unique and dynamic culture.

Our employees are driven and committed, with many options to connect and engage in our inclusive environment.
Welcome

Zayo is an Equal

Opportunity/Affirmative

Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.

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