Inbound Customer Service Rep - Phoenix, United States - TEKsystems

Description

JOIN GROWING CALL CENTER IN VALLEY

ABOUT COMPANY:
Been operating for 30 years and largest independent pharmacy benefit solutions company.
Inbound Healthcare Customer Service Rep


PAY:
$21/hour and $31.50 for OT
Inbound Healthcare Customer Service Rep


REQUIREMENTS:
1+ year of Customer Service in Call Center or Office Setting

Inbound Healthcare Customer Service Rep Job Description:
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail.
Entering information accurately
Measured on Quality and Accuracy might range from calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
THIS IS 100% ON-SITE IN TEMPE ARIZONA
MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM (8 hour shift)
$21

HR

HIRING PROCESS:
Hire off resume and test scores (NO CLIENT INTERVIEW)

About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.