Bartender & Lead Bartender - Austin, United States - Nova Hospitality

Description

Who We're Looking For

We are looking for high-caliber, motivated hospitality professionals who are as equally passionate about health and wellness as they are about providing extraordinary guest service.

We have opportunities for Bartender and Lead Bartender.
This is a fun and rewarding opportunity The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy
What To Expect

• Always attentive to guests and team
• Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team
• Engage with guests and be able to recommend cocktails and suggest alternatives
• Take food and beverage orders, paying close attention to special requests and dietary restrictions
• Serve food, wine, cocktails and beverages
• Follows craft cocktail recipes and ensure consistency
• Inputs all orders into the POS system accurately
• Clear and reset tables
• Demonstrate an understanding of our steps of service
• Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammates
• Willing and able to stay up to date on beverage trends, knowledge and internal practices
• Perform opening and closing side work
• Responsible to monitor, restock, and replenish bar par levels, inventory and supplies
• Keep track of inventory to ensure both bar and tables are appropriately stocked
• Ensure work area is in compliance with health codes at all times

Bartender Lead

• Assist in explaining restaurant procedures; i.e. clocking in/out, where to store personal items, breaks and uniform standards
• Review with new team members the menu and beverage booklets
• Conduct one on one service training, mentoring and as a group when applicable
• Introduce opening and closing duties and be available to provide feedback on tasks and sign off on completion
• Explain, show and observe steps of service. Be available to answer questions
• Participate in organizing all areas of the restaurant to ensure standards are met
• Communicate any observed needs, i.e. supplies, maintenance.
• Actively participate in supporting existing and new programs, including staff participation and enthusiasm of new task implementation
• Participate in suggesting and discussing process improvements or ideas for service
• Model service standards enacting service standards at all time, for self and peers
• This role may become a key holder and will have the responsibilities that may accompany opening and closing the restaurant
• You must have proven experience as a Lead in a restaurant/bar

Being Part of the Team

• Come to work not to just work, but be part of a community
• Not afraid to change or innovate
• Committed to learning all about the food and beverage we offer
• Comfortable with receiving feedback and brave enough to deliver it
• Living in the "We" and not always the "I or Me"
• Sometimes being in the weeds and ready to help each other clear a path
• Dedicated to learning and understanding
• You take responsibility and not leave it to others
• Genuine care for others
• You are kind
• You say "thank you" a lot during your shift

You Should Have

• Prefer (2) or more years of bar experience in a high volume fine or casual dining restaurant
• A valid TABC Certification and Food Handlers Certification is required and must be obtained before entering this position
• Proven knowledge and understanding of craft/creative cocktails and wine

PHYSICAL AND WORKING ENVIRONMENT:

• Must be able to stand or walk a minimum eight-hour shift.
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must be able to lift up to 25 pounds.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels ,bright lights and dust and communicate during this time – sometimes within a small area.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.