Senior Director, ITSM: Incident and Problem Management - Boston
2 weeks ago

Job summary
The primary responsibility of the Senior Director,ITSM:p is to align people, process and technology with business goals to ensure service level agreements, business continuity and availability are consistently achieved.
This Senior Director will work daily with counterparts in Mexico, the US, and Spain to ensure there is a consistent processes / system within the organization for the management of incidents.
Job description
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