Front Desk Supervisor - Miami

Only for registered members Miami, United States

2 weeks ago

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Job summary

The position will supervise a given shift within the Front Desk.

Directs staff that performs the following duties and will also perform these duties on own:
welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
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