Receptionist - Athens, United States - University of Georgia

Description

Posting Details

Posting Details

Posting Number
S11862P

Working Title
Receptionist

Department
PSO-Marine Extension Service

About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department
Marine Extension and Georgia Sea Grant provides integrated research, education and extension programs that foster the responsible use of Georgia's coastal resources by individuals, decision-makers and management agencies.

Our program is managed through a federal-state partnership between the University of Georgia (UGA) and the National Oceanic Atmospheric Administration's (NOAA) National Sea Grant College Program, a national network of 34 Sea Grant programs located in coastal and Great Lakes states and territories.

College/Unit/Department website

Posting Type
External

Retirement Plan
TRS

Employment Type
Employee

Benefits Eligibility
Non-Benefits Eligible

Full/Part time
Part Time

Work Schedule

Additional Schedule Information
Monday-Friday, 8:30 am - 2:00 pm

Advertised Salary
$ hourly commensurate with experience

Posting Date
04/01/2024

Open until filled
Yes

Closing Date

Proposed Starting Date
06/03/2024

Special Instructions to Applicants

Location of Vacancy
Savannah Area

EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ).

Position Information

Classification Title
Office/Clerical Assistant

FLSA
Non-Exempt

FTE
0.6875

Minimum Qualifications
Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications
2 years applicable work experience

Position Summary
This part time position serves as receptionist, cashier and front desk attendant for the UGA Marine Education Center and Aquarium on Skidway Island, near Savannah, Georgia. The position works regular Monday-Friday hours of 8:30 am - 2:00 pm.
The Marine Education Center and Aquarium provides marine science education programing year round to students (PK-12 and college), teachers and public visitors (area residents and tourists). This full service education facility is located along the banks of the Skidaway River on UGA's Skidaway Marine Science Campus and is open to visitors 9am-4pm Monday - Friday and 10am-5pm Saturdays. The Center includes a public aquarium and education building, dorm and cafeteria, research and teaching docks, interpretive garden and trails, public picnic area and open-air pavilion.

This position reports directly to the administrative specialist and will work with additional team members including with the administrative assistant, center director, volunteers, interns, education, aquarium, facility and communication staff.The facility sees over 30, 000 visitors annually.

Knowledge, Skills, Abilities and/or Competencies

• Excellent verbal and written communication skills
• Proven customer service skills
• Excellent phone conversation skills
• Attention to detail related to accepting admission fees and keeping careful records of visitation data.
• Strong work ethic and team skills
• Willingness to represent the University in appositive, polite, and upbeat manner
• Basic computer knowledge to include software associated with internet searches (Google), email (Outlook), word processing (Microsoft Word Suite), work hour entry (One Source) and data spreadsheets ( Excel)

Physical Demands

• Sit or stand for several hours
• Ability to lift small packages
• Interact with visitors through conversation throughout the workday

Is driving a responsibility of this position?
No

Is this a Position of Trust?
Yes

Does this position have operation, access, or control of financial resources?
Yes

Does this position require a P-Card?
No

Is having a P-Card an essential function of this position?
No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?
Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
No

Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Customer Service: Serve as receptionist for the faculty and staff working on site

• Serve as on-site receptionist and direct inquiries received by phone, email and in person. Perform general office duties, such as answering telephone and transferring calls, taking messages, and handling routine correspondence
• Greet visitors to the aquarium and assist with orientation to facility.
• Ensure excellent and consistent customer service to all visitors
• Relay group and visitor safety related information to personnel, accessibility and appropriate emergency services
• Operate aquarium elevator and assist visitors where necessary
• Stay informed about public programs and other Aquarium events
• Help special fundraising events
  
  

Percentage of time
50

Duties/Responsibilities

Cashier: Accept admission payments

• Collect admission fee using register, Clover and UGA Market Place payment systems
• Process basic financial transactions, including cash, check, credit /debit cards using onsite payment platforms
• Keep records of daily visitation data for walk-in groups and daily visitation data
• Comply with federal, state, and company policies, procedures, and regulations

Percentage of time
40

Duties/Responsibilities

Clerical: Daily opening procedures for UGA Marine Education Center Aquarium lobby and admission area

• Open the aquarium lobby daily using established procedures (lights, exhibits, displays, doors, raise flags)
• Dispense and restock as needed paper and printed supplies associated with lobby operations and resource center
• Maintain bird watching station
• Use computers for various applications, such as database management or word processing, email responses as needed
• Assist with general clerical duties including handling incoming and outgoing mail, making copies, securing printed public information from other agencies, coordinating the restocking of outdoor vending machine
• Other clerical duties as assigned

Percentage of time
10