Customer Service Associate - Dade City, United States - Gulfside Healthcare Services

    Gulfside Healthcare Services
    Gulfside Healthcare Services Dade City, United States

    2 weeks ago

    Default job background
    Part time
    Description
    Customer Service Associate PRN (On-Call) Dade City
    Hours: No guarantee of hours, covers vacations and high demand seasonal periods
    Love working in retail, but tired of nights and weekends?
    Our Thrift Shoppes are open Monday thru Saturday, 9:00 AM to 5:00 PM.


    The Customer Service Associate assists the Thrift Shoppe & Volunteer Manager and Thrift Shoppe Assistant Manager with operating the effective and profitable operation of the store.
    EDUCATION AND QUALIFICATIONS:
    • High School Diploma or GED required.
    • Previous retail experience required, thrift store or consignment shop experience preferred.
    ESSENTIAL JOB RESPONSIBILITIES:
    • Foster a positive workplace and team environment through open communication and modeling appropriate behavior.
    • Motivate and inspire store employees and volunteers.
    • Learn all job functions of the store and cover for various roles when required.
    • Respect and comply with all GHS policies and procedures, ensuring that volunteers are aware of and comply with policies.
    • Ensure a clean and organized store.
    • Update signage and store displays on a regular bases for accuracy.
    • Rotate stock regularly and organize merchandise to maximize sales.
    • Operate the store to maximize product on the sales floor.
    • Responds to backdoor donation drop off.
    • Assist customers with retrieving donations from vehicle upon request.
    • Ensure consistent and quality sorting and pricing of donations.
    • Set example in customer service for volunteers, welcoming and responding to customers in a courteous and helpful manner.
    • Address customer concerns in a timely and professional manner.
    • Maintain a safe working environment for employees, volunteers, and customers.
    • Secure store premises on a daily basis.
    • Ensure donations and garbage left outside store premises being picked up in a timely manner.
    • Ensure that loss prevention processes and policies are consistently followed.
    • This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend events.
    • Willingly seeks new assignments.