Receptionist - Carmel, United States - Byrider

    Byrider
    Byrider Carmel, United States

    1 month ago

    Default job background
    Description


    Job Title: Receptionist

    Department: Franchise Operations

    Monday-Friday 8am-5pm
    Summary

    The Receptionist will greet, assist and provide direction and information to clients, visitors and other guests of the organization.

    Essential Duties and Responsibilities:
    • Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to their appropriate location.
    • Answers, screens and directs phone calls to staff.
    • Receives mail, documents, packages and courier deliveries and delivers or distributes them.
    • Operate office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
    • Performs administrative and clerical support tasks.
    • Stock break room and office supplies.
    • Responsible for adherence of the Building Security Policy with the creation of badges/building access cards.
    • Assist the Franchise Department with training classes (table tents, food orders, etc.).
    • Complete PI's for Franchisees.
    • New hire tasks (name plates, alarm codes, etc.)
    • Pay company invoices through WebNow.
    • Administration duties for the company Staples, Amazon and FedEx accounts.
    • Sorts incoming mail and delivers to the appropriate department or individual; processes outgoing mail.
    • Scan mail for offsite departments (Invoices, Credit Disputes, Subpoenas and Tax Forms).
    • Perform other duties as assigned.
    Supervisor Responsibilities:

    This position has no supervision responsibilities.

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:
    • Professional Judgment - Able to evaluate content without personal bias or opinion; If in doubt, consults team members or manager for direction or clarification; Maintains confidentiality of results.
    • Critical Thinking - Takes an inquisitive approach to reviews and processes; Can research problems for root cause; Can review monitoring results for trends and opportunities.
    • Interpersonal Skills- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new thing
    • Oral Communication- Can present material clearly in a meeting environment to multiple levels of management.
    • Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data efficiently.
    • Teamwork- Contributes a positive team environment; Collaborates with team members on questions and projects as needed.
    • Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
    • Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    Education and Experience
    • High school diploma or equivalent required.
    • Three years previous relevant experience is preferred but not required.
    • Excellent organizational skills, clear written and oral communication skills, ability to interact with all levels of management and computer literate.
    Technical Skills
    • Microsoft Office; Google Business Suite; Discover (internal candidates).
    Physical Requirements
    • Prolonged periods of sitting at a desk; occasionally required to stand.
    • Must be able to lift up to 25 pounds at times.
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    Byrider is an Equal Employment Opportunity (EEO) employer. It is the policy of Byrider to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.