Jobs

    Account Management Specialist Biotechnology - California, United States - First Choice Bio, Inc.

    First Choice Bio, Inc.
    First Choice Bio, Inc. California, United States

    3 weeks ago

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    Description

    Account Management Specialist, Biotechnology

    Company Description

    First Choice Bio, Inc. is a biotechnology company dedicated to providing quality primary cell products and smart samples to researcher Customers.

    We will soon pride ourselves to focus on donor appeal, convenience, education and participation, while our department is all about Customer outreach and Customer Services.

    First Choice Bio will also offer customized courier/same day delivery in the Greater San Francisco Bay Area, nationwide, and <24 hour delivery anywhere in the world.

    We can be contacted at For more information, visit our websites: and

    We collaborate with STEMilk, a stealth mode startup focused on innovative research products from maternal milk as a replacement for the ever more difficult to procure cord blood, a multi-university hospital biorepository and 2 other research companies to screen a customer sample prior to procurement for over 150 biomarkers to create a smart sample, supported by data.

    Role Description

    This is a remote contract based role for an Account Management Specialist, Biotechnology. As an Account Management Specialist, you will be responsible for managing Customer accounts, ensuring Customer satisfaction, and providing excellent Customer service. This includes analyzing Customer needs, communicating effectively, and maintaining strong relationships with Customers. The right person will be able to develop and lead the sales department as we grow.

    Qualifications

    • Analytical skills: analysis of sales data
    • Communication skills: direct sales
    • Marketing skills: example: creating a sales pitch deck
    • Customer Satisfaction and Customer Service skills: aim for the best, never be satisfied
    • Account Management experience: at least 5 years
    • Strong attention to detail: speaks for itself
    • Organizational skills: Able to help and support others in sales
    • Excellent written and verbal communication skills: make notes where needed / required
    • Ability to work independently: we're not here to babysit
    • Ability to work remotely: Self motivated
    • Experience in the biotechnology industry is a must: self explanatory
    • Bachelor's degree in microbiology or related field a must: It is a very specialized, niche market that we operate in
    • Cross-Functional Leadership skills: We will help the right person to set up a complete sales team, under your supervision

    Pay

    Contract / Generous Percentage of Sales / Plus, for the right candidate, Company Equity.

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