PAY CS - United States
3 days ago
Job summary
The Customer Experience Specialist will be responsible for customer satisfaction and B2B account relationship excellence in terms of order treatment & follow up.Responsibilities
* Working with the Customer Experience Lead to get accurate details forecast/per product and follow up with customers on new or existing projects.* Contributes doing checks on card manufacturing features, freights & personalization - added services to secure billing of all services included in contracts.
* Participates in production meetings with customers visiting Thales's facilities..
Job description
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