-
Customer Service Representative
2 weeks ago
Glass Doctor Denton, United StatesSTART A NEW CAREER TODAY WE LOVE ADVANCING OUR PEOPLE · We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the ...
-
Member Service Representative
2 weeks ago
DATCU Denton, United StatesDATCU is currently looking for Member Service Representative. If you are a friendly, customer-oriented individual with cash handling or new accounts experience, this would be a great opportunity for you If you are interested, please read more below · About DATCU: · DATCU was foun ...
-
Patient Service Representative
3 days ago
Envision Radiology Denton, United StatesEnvision Imaging is adding a Full Time Patient Service Representative to our team in Fort Worth, TX · Monday - Friday 1:00PM - 9:30PM, Saturdays on rotation | Position Pay Range: $ $19.30 · Summary/Objective: · The Patient Service Representative (PSR) focuses on the delivery of ...
-
Customer Service Representative
3 days ago
HomeTeam Pest Defense Denton, United StatesOverview: · At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in g ...
-
Customer Service Representative
4 weeks ago
CornerStone Staffing Denton, United StatesJob Description · Job DescriptionCornerStone Staffing is looking for Entry Level Customer Service Agents with Office Admin Experience · Schedule: Monday - Friday 8am-5pm · Pay: $16.50 · Location: Denton, TX · Duties/Responsibilities: · Interact with the general public, providing ...
-
Client Service Representative
1 hour ago
Charles Schwab Denton, TX, United StatesPosition Type: RegularYour opportunity · Your opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's servic ...
-
Dispatcher - Customer Service Representative
1 week ago
Force Home Services Heating, Air Conditioning & Plumbing Denton, United StatesJob Description · Job DescriptionForce Home Services Heating, Air Conditioning, & Plumbing of Denton, TX is looking for an energetic full-time Dispatcher - Customer Service Representative with a can-do attitude to join our office team. Are you an experienced and outgoing customer ...
-
Outbound Customer Service Representative
2 weeks ago
K12 Coalition Denton, United StatesJob Description · Job DescriptionSalary: · About K12 Coalition · K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today's toughest education challenges, including teacher recruitment an ...
-
Insurance Customer Service Representative
3 days ago
Ramey King Insurance Denton, United States· Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You'll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide a ...
-
Rotech Healthcare Denton, United StatesOVERVIEW: · Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their car ...
-
ESAB Group, Inc. Denton, United StatesJob Description · **Position Overview** The customer service representative will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CSR ensures proper follow up and follow through for successful resolution of customer inqui ...
-
Rotech Inc Denton, United StatesAbout Rotech · Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Denton, United StatesJob Description · Job DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Denton, TX branch. The CSR sells the organization's products and ser ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Denton, United StatesJob Description · Job DescriptionThe Opportunity · Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Denton, TX branch. The CSR/Inside Sales Rep se ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Denton, United StatesJob Description · Job DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Denton, TX branch. The CSR sells the organization's products and ser ...
-
Patient Service Representative
3 weeks ago
US Radiology Specialists Denton, United StatesTouchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Denton, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: M ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Denton, United StatesJob Description · Job DescriptionThe Opportunity · Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Denton, TX branch. The CSR/Inside Sales Rep se ...
-
Member Service Representative
2 weeks ago
DATCU Denton, United StatesJob Details · Job Location · Multiple Branches - Corinth, TX · Position Type · Full Time · Education Level · High School · Job Shift · Available Saturday(s) · Job Category · Banking · Description · DATCU is currently looking for a Member Service Representative. If you ...
-
Customer Service Representative
3 weeks ago
HomeTeam Pest Defense Denton, United StatesOverview: · At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in g ...
-
Member Service Representative
1 week ago
DATCU Credit Union Denton, United StatesDATCU is currently looking for Member Service Representative. If you are a friendly, customer-oriented individual with cash handling or new accounts experience, this would be a great opportunity for you If you are interested, please read more below · About DATCU: · DATCU was foun ...
Access Services Representative 2 - Denton, United States - Baylor Scott & White Health
Description
**JOB SUMMARY**
The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Passionately cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.
**Shift And Schedule: Nights -** **Monday to Friday - 11:00 pm to 7:00 am**
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
+ Knows the patient flow processes in each area.
+ Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
+ Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
+ Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.
+ Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
+ May be accountable for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbents responsibilities within the department.
+ Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Appropriately escalates potential service issues to management when necessary.
+ Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification
+ Conducts formal, documented training and serves as a resource to others.
+ Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas / locations as assigned.
**KEY SUCCESS FACTORS**
+ 2 years of healthcare or customer service experience or education equivalency required.
+ Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
+ Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
+ Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
+ Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
+ Excellent data entry, numeric, typing and computer navigational skills.
+ Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Access Services Representative 2 professionals in Denton
-
Julia Neubauer
I'm Julia Payne, and I am an Interaction Designer. I started my design journey as a B. A. Communicat ...
-
Jacob Roussel
Mechanical and Energy Engineer