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    Independent Travel Advisor - North Carolina, United States - Two Sisters Travel

    Two Sisters Travel
    Two Sisters Travel North Carolina, United States

    3 weeks ago

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    Description

    Job Summary:

    The job of a Travel Advisor is to help individuals plan leisure travel. Their duties include advising clients on travel destinations, booking comprehensive travel itineraries, and providing an excellent customer service experience.

    The Ideal Candidate:

    You are inspired by travel and interested in elevating the industry. You are passionate about helping others experience the world. You have a knack for networking and creating trust through exceptional customer service.

    Duties Responsibilities:

    • Curate marketing in order to attract the ideal client demographic
    • Follow company booking process and best practices for client satisfaction and retention
    • Hand-select itinerary components ideal for client style, budget, and duration
    • Report sales revenue and commission for accurate tracking and accounting

    Required Skills/Abilities:

    • Proven experience organizing travel for business or personal use
    • Exceptional organizational skills
    • Mastery in creating & promoting engaging social media content
    • Previous customer service experience
    • Personal experience with both domestic and international travel is considered advantageous
    • Ability to understand clients travel goals and needs and exceed their expectations
    • Experience processing payment information and working with confidential information
    • Resourceful and skilled in critical thinking for emergency situations that will arise
    • Fluent in English, bilingual is preferred for communication with clients internationally
    • High level of comfort working with multiple platforms and technologies

    Job Requirements:

    • Access to their own technology (computer & phone will not be provided)
    • Reliable and quiet workspace
    • Comfortable working across various technology systems

    Education/ Experience:

    • High school diploma required
    • Bachelor's degree preferred

    What We Offer/ Provide:

    • Familiarization trips, virtual trainings, and other continuing education courses to maintain up to date knowledge in the industry
    • Signature consortia affiliation
    • Collaborative team environment
    • IATA card for qualified travel advisors
    • One-on-One Mentorship training
    • Competitive commission structure
    • Weekly E-marketing provided
    • AXUS Itinerary builder software
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