Front Desk Coordinator - San Jose, United States - Magnit

Description

This is a contract role through Magnit for a leading Information Technology company in the US. This role is 100% onsite at 3098 Olsen Dr; San Jose, CA

Job Title:
The Front Desk Coordinator / Admin Assistant

Client Details

Job Position :
The Front Desk Coordinator / Admin Assistant

Client :
Splunk

Location : 3098 Olsen Dr; San Jose, CA 95128.
Duration : 8 Months (Possibilities of Extensions)

The pay for this position is $26.00/hour W-2

Job Summary

The Front Desk Coordinator is a crucial part of the business as they represent the company and its culture through being the first point of contact for customers and clients that enter our spaces or call our offices.

The individual taking on this role will be responsible for greeting customers, scheduling appointments, answering phones, and managing customer meetings and discussing facilities services with our employees.

The ideal Front Desk Coordinator has excellent customer service skills, can multitask, and stay organized in a fast-paced environment and understand Workplace operations and procedures.

This role requires someone who is passionate about providing quality care to our customers and employees.


Responsibilities:
Greeting visitors and ensuring they properly sign and are greeted by their host
The primary point of contact for office-based employees for any office-related questions
Handling queries and complaints via phone, email, and general correspondence
Managing meeting room availability
Liaising with EAs to accommodate needs where it pertains to executive meetings, customers, or team training
Answering email inquiries while prioritizing those with immediate response and/high importance.
Receiving, sorting, distributing, and dispatching daily mail
Coordination of domestic and international mail and shipments
Handling transcription, printing, photocopying, and faxing
Supporting the Workplace Operations team with running internal and external events
Managing office inventory such as stationery, equipment, and furniture
Overseeing office services like cleaners and maintenance service providers
Assist in the onboarding process for new hires as needed
Maintaining safety and hygiene standards of the reception area
Working with Safety & Security and other partner departments
Access control support as needed


Qualifications:
Associate or bachelors degree in relevant field
Prior experience with Microsoft Office and typing
Excellent verbal and written communications
Good telephone and in person communication etiquette
Organized and resourceful
Customer-focused
Active listener
Adept at prioritizing, scheduling, and multitasking
Ability to handle office equipment (e.g., the telephone system, printer, and the fax machine)
Fast and eager learner
A familiarity with spreadsheets, documents, and presentations
Experience with G-Suite is a plus
A familiarity with Slack is a plus
by Jobble

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