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Coppell

    Customer Account Executive - Coppell, United States - ABC Supply Co.

    ABC Supply Co.
    ABC Supply Co. Coppell, United States

    3 weeks ago

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    Description

    ABC Supply is North America's largest wholesale distributor of exterior and interior building products.

    ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

    ABC is currently seeking the right individual to add a Customer Account Executive in our Customer Financial Services Department located in Coppell, TX.

    Primary Objective: To achieve maximum collections, and minimum bad debt write offs within a Collection Zone, consistent with the overall business objectives of the region, and at the lowest possible cost.

    Nature & Scope of Position:

    Internal relationships: Establishes effective working relationships with Branch Managers, Sales Personnel, Region Team Members, NSC support personnel, and other CFS team members

    External relationships:Establishes effective working relationships with Customers, and Credit and Collection personnel outside the organization through NACM or similar organizations

    Under the direction of the Customer Financial Services Manager:

    • Assume direct collection responsibility for a collection zone, averaging approximately 3000 accounts with exposure in excess of $20 million
    • Recommend the suspension of credit privileges to the Branch Managers, and using discretion, elevate disagreements to the Customer Financial Services Manager
    • Ensure that all necessary steps are taken to preserve lien/bond rights where necessary
    • Using discretion, execute lien waivers, or approve the execution of lien waivers by a Branch Manager
    • Assist in the resolution of Customer disputes effecting payment, and where appropriate, contact Inspyre Solutions to open a file
    • Notify A/R Associates and Branch Managers of payment misapplication issues and ensure that these issues are resolved in a timely fashion.
    • Using discretion, elevate complex collection situations in excess of $50,000 to the CFS Manager
    • Recommend the placement of accounts with third party agencies, or attorneys
    • Report to the Customer Financial Services Manager, and Branch Manager, on the status of their assigned portfolio
    • Negotiate payment arrangements with distressed debtors with the approval of the Branch and Customer Financial Services Manager
    • Assist Branch Managers in developing effective action plans to maintain the aging of accounts receivable at a satisfactory level and condition
    • Other similar duties as assigned
    Knowledge & Competencies (Skills & Abilities):

    Prefer a Bachelor's degree in Business Administration, or Finance, or equivalent experience, and two years experience in Commercial Credit and Collections, ensuring basic knowledge of effective collection practices, collection laws, construction liens and bonds. Must possess good communication skills, knowledge of Windows, Excel, Access, Outlook, and Internet Explorer, and be an effective negotiator.

    Benefits may include:
    • Health, dental, and vision coverage - eligible after 60 days, low out of pocket
    • 401(k) with generous company match - eligible after 60 days, immediately vested
    • Employer paid employee assistance program
    • Employer paid short term and long term disability
    • Employer paid life insurance
    • Flex spending
    • Paid vacation
    • Paid sick days
    • Paid holidays
    Equal Opportunity Employer / Drug Free Workplace

    ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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