- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Discounts with our Crescent managed properties in North America for you & your family members
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
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As an Agent Experience Coordinator, you are an integral member of the operations team and play a critical role in the day-to-day operations of the designated office. You will support the agents with everything including understanding One Sotheby's International Realty, guide the ...
Jacksonville $80,000 - $150,000 (USD) per year Part time1 day ago
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ONE Sotheby's International Realty is the premier source for luxury real estate along Florida's East Coast, with 30 offices spanning from Miami and Key Biscayne to Vero Beach and Jacksonville. For more than 250 years, the Sotheby's name has exemplified the promise of a life well ...
Miami Beach $80,000 - $150,000 (USD) per year Full time1 day ago
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As an Agent Experience Coordinator, you are an integral member of the operations team and play a critical role in the day-to-day operations of the designated office. You will support the agents with everything including understanding One Sotheby's International Realty, guide the ...
Palm Coast $80,000 - $150,000 (USD) per year Part time1 day ago
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We are looking for a Guest Experience Agent to join our team at Crescent Hotels & Resorts. As an agent, you will be responsible for greeting and registering guests and checking them out of the hotel while maintaining outstanding guest service and financial profitability. · Greet ...
Los Angeles1 month ago
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We are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. · ...
Los Angeles1 month ago
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++At Crescent Hotels & Resorts we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. · +Greet guests and complete the registration process · Assist guests with check-out including using the point- ...
Los Angeles, CA1 month ago
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At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do · We understand what it takes to be a ...
Los Angeles, California, , United States1 day ago
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+The Workplace Experience Agent Lead is an integral part of Latham's Workplace Experience team. This role will be responsible for providing knowledgeable and consultative assistance to our clients, attorneys, paralegals, and staff proactively... · ...
Los Angeles $65,000 - $75,000 (USD) Full time1 month ago
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At Whizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we're here to help them succeed and make their life easi ...
Washington1 day ago
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At Whizz, we want to change the delivery business for the better by offering high speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals ...
San Francisco3 days ago
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At Whizz, we want to change the delivery business for the better by offering high speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals ...
San Francisco1 week ago
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+At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do+Greet guests and complete the regist ...
Hollywood, CA1 month ago
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We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. · ...
West Hollywood, CA1 month ago
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We are a team of hospitality professionals that provide exceptional experiences for our guests. · We celebrate our Associates and encourage them to bring their true selves to work every day. · ...
West Hollywood1 month ago
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Real Estate Agent Opportunities at – All Experience Levels
Only for registered members
We are looking to bring on enthusiastic, motivated individuals to join the Coldwell Banker family in Los Angeles. Applicants without a real estate license are invited to apply.Represent home sellers and home buyers in real estate transactionsCoordinate with third party entitiesFo ...
Los Angeles Freelance1 month ago
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We are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. · ...
Los Angeles, CA1 month ago
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We are seeking a dedicated and friendly Night Auditor to join our hospitality team. Greet and assist guests with check-in, check-out, and overnight inquiries. · Provide concierge-level service, including restaurant recommendations, local area information, and personalized guest r ...
Los Angeles, CA1 month ago
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Work At Home Focus Group Panel. Call Center Agent Experience Not Required
Only for registered members
Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. · Role Overview · We're i ...
Los Angeles Part time1 week ago
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At Compass we help everyone find their place in the world. As an Agent Experience Coordinator you oversee office management ensuring everything runs smoothly. · Serve as the face of the office by welcoming guests managing mail distribution facilitating event setup and providing f ...
Santa Monica, CA1 month ago
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At Compass, our mission is to help everyone find their place in the world. · ...
Santa Monica $23 - $25 (USD)3 weeks ago
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The Agent Experience Manager is the first point of contact for customers joining Compass and will be their account manager from that day forward. They will support customers with everything including but not limited to understanding Compass, training on our tools and programs, as ...
Calabasas $26.54 - $29.48 (USD)1 month ago
PT Guest Experience Agent - Los Angeles - Crescent Services
Description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
A Guest Experience Agent you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
We are committed to providing you with:
Specifically, you would be responsible for performing the following tasks to the highest standards:
You have prior experience as a Guest Experience Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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