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    Water Country - Portsmouth, United States - NEAAPA - The Northeast's Entertainment Association

    NEAAPA - The Northeast's Entertainment Association
    NEAAPA - The Northeast's Entertainment Association Portsmouth, United States

    1 week ago

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    Description
    We are seeking a candidate to fill our full-time, year-round Director of Operations role. Our ideal candidate will have theme/water park or other attraction industry experience with progressive operational responsibilities. Prior knowledge/experience with Ellis & Associates is a plus.

    Roles and Responsibilities:
    Works closely with the General Manager in establishing on-going operations procedures and programs for the park
    Oversight of park aquatics program including recruiting, training and testing of lifeguard staff to exceed performance standards as required by Ellis & Associates; develop and maintain standard operating procedures, permitting and required signage for all park attractions to ensure the highest level of safety
    Ensure park-wide cleanliness and visual experience standards in all guest-facing areas including walkways, restrooms, parking lots, pools and common areas
    Manage parking operations to maximize safety and efficiency for incoming vehicle traffic
    Serve as the park's safety officer to ensure that all internal and jurisdictional Health, Safety and Environmental training, performance and documentation standards are met or exceeded, including those set forth by OSHA and various other state/local ordinances and codes; maintain opening and closing operational checklists and park communication systems; conduct regular safety meetings and document regular site safety inspections
    Oversee documentation, reporting and representation related to insurance underwriting and risk management programs including Workers Compensation
    Serve as liaison with police, fire and emergency medical service agencies; management of New Hampshire non-transport EMS license
    Management of third-party security contract to ensure monitoring and security of park perimeter and premises, conduct security screenings of guests and team members and enforce all park policies and rules of conduct with guests and team members
    Provide direction in long-term planning including capital investment projects and other park improvements
    Establish and administer contracts
    Develop and manage all labor and operating expense budgets to meet or exceed annual business goals
    Other duties as assigned

    Requirements:

    Education & Training:

    Bachelor's degree in Management or related field; equivalent experience will be considered; must hold or be willing to obtain lifeguard instructor certification from Ellis & Associates, Certified Pool Operator certification and any other required certification, training or licenses.

    Some travel required for ongoing training and development

    Experience:
    Operations, Aquatics, Management

    Other:

    Physical demands include ability to walk and stand for long periods of time outdoors in a variety of weather conditions, including extreme heat.

    Ability to perform physical inspections of the facility and attractions; this may include frequent bending, stooping and lifting up to 50 pounds.


    Relationships:

    Internal:
    Work effectively with and support all of the other park Department Managers and Corporate staff.

    External:

    Interact with a wide variety of vendors, suppliers and service providers including government agencies, aquatics safety program directors and 3rd party inspectors.


    Organization:
    Number of direct reports: 3 Seasonal Aquatics Supervisors, 2 Seasonal Park Services Supervisors, 1 Seasonal Security Supervisor, 1 Seasonal EMT Supervisor
    Interested candidates should use the following link to apply:

    #J-18808-Ljbffr
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