Vice President for Human Resources and Administration - Lanham, United States - Volunteers of America

    Volunteers of America
    Volunteers of America Lanham, United States

    2 weeks ago

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    Description
    Overview

    "Go where ever we are needed and do whatever comes to mind."

    -Ballington & Maud Booth, Founders

    Volunteers of America (VOA) Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 29 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations.

    Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia, and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

    VOA - Chesapeake & Carolinas is seeking a Vice President of Human Resources and Administration. The person in this role will report to the Executive Vice President/Chief Operations Officer and serve as member of the Senior Leadership Team. The selected candidate will provide strategic leadership and will be responsible for the overall development and management of all phases of human resources administration, risk management, organizational policies & procedures/compliance and will serve in an advisory capacity to the organization on human resource, risk management and compliance matters. This role will serve to drive talent management projects, polices & procedures and culture to improve the employee experience, leading the organization's Diversity, Equity and Inclusion(DEI) initiatives, working closely with other members of Senior Leadership, Board of Directors and the internal DEI committees.

    This role will be based On-Site (with flexibility) within the VOA Chesapeake & Carolinas office

    in Lanham, Maryland and will require up to 40% travel

    Primary Responsibilities:

    The Vice President of Human Resources and Administration will be strategically responsible for enhancing organizational effectiveness by designing and ensuring support, guidance and training throughout the organization, enabling services to meet operating objectives, collaborating with key areas of the organization and utilizing appropriate change management skills when implementing changes. The person in this role will represent the organization to outside entities charged with enforcing employment regulations and laws. Other primary responsibilities will include...
    • Being responsible for developing and executing human capital strategy in support of the overall business and the strategic direction of the organization
    • Overseeing projects relating to HR operations and talent management initiatives that improve efficiencies and supporting positive organizational culture
      • Overseeing the management of staffing, selection and continuous learning
      • Ensuring meaningful staff engagement practices are designed and implemented
      • Ensuring that relevant employee recognition programs are actively implemented
      • Providing oversight and guidance to managers on employee relations initiatives; Guiding and driving strategies to resolve difficult and/or sensitive workplace matters and improve staff retention
    • Supporting VOACC's DEI strategic goals throughout the organization
      • Actively representing the affiliate and participate with the VOA National Office on DEI initiatives to learn and support the affiliate's strategic goals
      • Leading internal DEI committees
    • Managing and administering the Human Capital Management System (including Learning Management System)
    • Developing and managing all HR metrics; Creating an HR dashboard and preparing reports on key data to Senior leaders, the Executive team and the Board of Directors
      • Establishing a CQI process that sets goals and KPIs for staff satisfaction, turnover and other key metrics
    • Working to ensure employees receive a high quality and competitive total compensation program, as funding permits
      • Being responsible for developing and maintaining an approved wage & salary program, employee benefits program and effective health & wellness programming
      • Working in partnership with the Finance Department to review the workforce budget, execution of salary adjustments; Positioning changes and any other budgetary impacts
      • Working alongside the Finance Department in developing and administering contractual agreements for employee benefits - including health, dental, life and short-term disability insurance plans
    • Overseeing and monitoring overall compliance and administration activities, including the organization's Code of Conduct, Employee Handbook and organization wide Policies & Procedures; Developing strategies and procedures to support an ethical workplace and adherence to organizational and regulatory procedures
    • Managing organizational risk management committee and process
      • Working closely with administrative units and programs - overseeing and monitoring risk management assessments, processing and actions while providing regular reporting
      • Recommending and developing policies, practices and procedures that reflect organizational objectives
    • Confirming all related tasks are completed on time and accurately
    • Performing other related duties as required
    Required Knowledge, Skills & Abilities:
    • Experience in creating and managing credible marketing salary composition reports
    • Solid knowledge of relevant state and federal employment laws, employee relations, administrative compliance and risk management
    • Experience with Human Resources Information Systems (HRIS) and Learning Management Systems/ Human Capital Management Systems
    • Executive level understanding of financial levers and acumen in our industry, business management and strategic planning
    • Experience with third party accreditation from the HR lens (such as CARF Accreditation and ACA Accreditation requirements)
    • A thorough knowledge of broad human resource management principles and techniques, deep knowledge of employment practices, employee relations and benefits/compensation required
    • Must have the ability to work collaboratively in complex service lines, covering multiple services, sites and states
    • Ability to work effectively with diverse populations. Experience creating and sustaining a diverse and culturally competent workforce, fostering equity and inclusion
    • Highly organized with strong attention to detail and ability to independently meet deadlines
    • High level oral and written communication, proven integrity, and the ability to maintain confidentiality
    • Must establish and maintain effective professional relationships with management, employees, regulatory agencies and the public
    • Demonstrated conflict resolution abilities
    • Strong analytical and critical thinking
    • Knowledge and application of best practice change management skills
    • Excellent computer Skills in Microsoft Office and office products
    • Experience with nonprofit and/or health & human services preferred
    • Travel Requirement: 40% Travel, as needed (periodic travel within the territory of VA, DC, MD and the Carolinas)
    • Bilingual in any language a plus
    Qualifications:

    Physical Capabilities:
    • Lifting: Requires lifting materials up to 10 lbs.
    • Ability to stand or sit at a computer for prolonged periods
    Working Conditions:
    • The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
    • This position will take place primarily in an office setting
    Other Duties:
    • Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
    Education and Experience:
    • Master's degree in Human Resources, Organizational Leadership, Business Administration or related field required
    • A minimum of 10 years' of progressive management required
    • PHR, SPHR or other relevant HR professional certification required
    • Diversity Equity and Inclusion experience, including certification or ability to complete certification within 6 months of hire
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    VOA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Volunteers of America does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status or on any other basis prohibited by applicable law.

    Employment with VOA is contingent upon successful completion of a background check, which may include but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Senior Vice President of Human Resources.