Director of Operations- New AC Hotel Miami Dadeland - Tallahassee, United States - Hotel Resource

Description

Management, Hospitality - Hotel

Director of Operations- New AC Hotel Miami Dadeland

Director of Operations-
New AC Hotel Miami Dadeland Concord Hospitality Miami FL

Director of Operations- New AC Hotel Miami Dadeland


Company:
Concord Hospitality


Location:
7695 N. Kendall Dr.
33156
US


Category:
Management, Hospitality - Hotel


Degrees Required:
Not Specified


Employment Type:
Full-Time


Manages Others:
No


Requirements:
We are hiring a Director of Operations

We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level.

This dynamic Director of Operations will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment.

Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Role Responsibilities:
Ensures that all brand standards are being maintained in each area of the property
Oversees the operation of the all hotel property departments
Maintains current licenses and permits as prescribed by local, state and federal agencies
Provides a safe working environment in compliance with OSHA/MSDS
Ensures compliance with all corporate accounting procedures
Cover front desk and Food and Beverage shifts as needed
Ensures each department has accurate and complete inventory and all supplies are maintained
Assists and approves department managers scheduling against guest and hours/occupied room goals.
Assist team supervisors and managers with constructive coaching and counseling
Motivates and empowers staff to solve guest issues
Focused on guest satisfaction scores and strategies to improvements
Provides excellent customer service by being readily available/approachable for all guests
Ensures training and onboarding of all new team members are thorough and completed in a timely fashion
Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas
Oversee the Bar, Restaurant and Banquet Operations.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages.

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun.

It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our Associate First culture supports and inspires personal development both within the workplace and beyond.

Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Salary Range 68,000-80,000

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