- Immediately Greet Guests upon arrival with a smile and warm welcome.
- Assist the Guest in locating the appointment on the X-time System.
- Double-check if the Guest has a Preferred Owner Sticker
- Perform a Walk around the vehicle with the iPad. Always look for vehicle damage and take photos of the vehicle.
- Photos must be high quality with the 360 system.
- Place the Service Tag inside the vehicle and tag the vehicle key.
- Have the Guest acknowledge the Service Agreement or the Service Tag.
- Ensure the vehicle key is on the Cup Holder.
- Direct Guests to the Fletcher Jones Guest Services. Requirements
- Friendly with high energy and the willingness to go above and beyond.
- Highly responsible, professional, and reliable.
- Unrestricted California driver's license and clean driving record.
- Able to drive both automatic and standard-transmission vehicles.
- Able to safely operate motor vehicles in tight and small spaces.
- Excellent communication, organization, and problem-solving skills, including the ability to maintain composure under stress.
- Able to work independently with minimal supervision.
- Basic Computer, iPad, and internet skills.
- Previous experience in a similar role or hospitality is a plus.
- Must be customer service oriented.
- Must be a team player with a strong sense of commitment to the customer and team members.
- Must be self-motivated with good written and verbal communication skills.
- Strive to respect and facilitate teamwork within all departments.
- Willing to multitask.
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Service Attendant - Costa Mesa, United States - Optima Dealer Services
Description
Job Type Full-time, Part-timeDescriptionAre you ready to join a winning team? Your next opportunity awaits at the Audi Fletcher Jones Location in Costa Mesa Optima Dealer Services provides Staffing and Consulting Services to the most luxurious auto DealershipsRole Purpose:
A Service attendant oversees all the Preferred Fletcher Jones Owners by providing a five-star experience upon arrival at Mercedes Benz of Ontario with the Car Wash Check-in.
