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    Mortgage Loan Officer - Raleigh, United States - Blue Ridge Bank

    Blue Ridge Bank
    Blue Ridge Bank Raleigh, United States

    4 weeks ago

    Default job background
    Description
    Position Purpose:

    This position is responsible for performing initial file review, verifying disclosures meet program requirements, ensuring that all loan programs are compliant and underwriting guidelines are met.

    Responsibilities:
    • Communicate Approval Conditions required for Closing directly with Escrow, Realtors, Loan Officers and Borrowers.
    • Manage files between LO's/ LOA's and Underwriters. Serve as contact for third party vendors for loan files.
    • Ability to organize and prioritize client pipeline.
    • Understands loan submission process, service level expectations and can multitask.
    • Current on FHA/ VA / Conventional/ Jumbo
    • Maintains a positive working relationship with internal departments and external contacts.
    • Documents all client conversations in loan origination software.
    • Communicates and works closely with operations staff to ensure a smooth and accurate loan process.
    • Maintain the highest level of customer service.
    • Understand all compliance regulations and agencies: FHLMC, FNMA, FHA, VA guidelines
    • Other duties as assigned.
    • Create value for the bank and its employees.
    • Be a good teammate.
    • Live our core values.
    Organizational Relationship

    This position reports to the Loan Officer Manager.

    Position Administration

    Job Code: Administrative Support Worker

    FLSA: Non-Exempt

    Requirements

    Education and Certifications:
    • High school diploma or equivalent.
    Skills:
    • Two (2) - Four (4) years of applicable experience.
    • Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook, etc.).
    • Organizational skills and attention to detail.
    • Strong decision-making/problem resolution skills.
    • Demonstrate strong analytical and math skills, organizational skills, and customer service skills.
    • Effective verbal and written skills to effectively communicate in the English language required.
    Abilities:
    • Ability to learn bank programmed software.
    • Ability to build and maintain relationships with accounts while providing exceptional customer service.
    • Ability to work all branch hours, remote or in office, including weekend and evenings.
    • Ability to work within a team environment.
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations.
    • Ability to deal directly with the public, on the phone or face to face, following the Bank's Customer Service Standards.
    Preferred Qualifications:

    None.
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