- Serve as a primary point of contact for application users and vendors
- Respond to questions, concerns, and enhancement requests in a timely and professional manner
- Troubleshoot issues, manage service tickets, and apply problem-solving skills to resolve system challenges
- Analyze business needs, workflows, and documentation to design effective system solutions
- Develop system scope, objectives, and functional specifications
- Recommend and implement solutions aligned with organizational goals
- Maintain application functionality, data integrity, and system security
- Manage software upgrades, implementations, and system conversions
- Extract, transform, and analyze data to support operational and reporting needs
- Participate in and lead small to medium-sized projects across the organization
- Establish project goals, milestones, and timelines
- Monitor progress, report status, and facilitate cross-functional meetings
- Develop and maintain standard and ad hoc reports
- Design intermediate to advanced reports using tools such as SQL, BI platforms, and reporting dashboards
- Identify opportunities for process improvement and business transformation
- Act as a subject matter expert for supported applications and functional areas
- Research and propose innovative or alternative technical solutions
- Train new and existing staff on supported systems and applications
- Coordinate and support training efforts with vendors and end users during system rollouts
- Participate in on-call support as required
- Perform other related duties as assigned
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field
- OR equivalent professional experience
- In lieu of a bachelor's degree, a minimum of 9 years of relevant business or technical experience
- Minimum of 5 years of relevant professional experience
- At least 3 years of experience in a healthcare information systems environment
- Minimum of 2 years of full lifecycle system implementation experience (planning, requirements, design, development, testing, go-live, and support)
- Experience with enterprise systems such as Kronos, Lawson, Oracle, PeopleSoft, or similar platforms
- Background in Finance, Procurement/Supply Chain, Human Capital Management, or Payroll systems
- Consulting experience is a plus
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Business Application Analyst - Los Angeles - Prosum
Description
Sr. Business Application Analyst
Salary Range: $112k to $125k
Job Summary
The Senior Business Application Analyst works with external vendors, system owners, community partners, contractors, and organizational leadership to design, develop, implement, and support enterprise business application systems. These systems may include financials, supply chain management, timekeeping and scheduling, budgeting and planning, and decision support solutions.
This role is responsible for identifying and documenting system design specifications based on analysis of user needs, performing gap analyses, and translating business requirements into technical solutions. The Senior Business Application Analyst serves as an application administrator, ensuring data integrity, system security, reporting accuracy, and successful system upgrades, implementations, and conversions. A strong understanding of functional workflows and departmental processes is essential to support operational efficiency and productivity.
The position balances direct customer support with project-based work and operates independently on complex initiatives, including project management and mentoring or reviewing the work of other staff.
Key Responsibilities
Customer Service
Application & Solution Design
System Administration & Support
Project Management & Team Collaboration
Reporting & Analytics
Performance Improvement & Innovation
Training & Knowledge Sharing
Other Duties
Minimum Qualifications
Education
Experience
Preferred Experience
This role is REMOTE (PST hours - NO EST candidates).
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Application Analyst Certified
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Business Application Analyst
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Application Support Analyst
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Application Support Analyst
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Application Support Analyst
Full time Only for registered members Los Angeles
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Application Support Analyst
Only for registered members Los Angeles, CA
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Application Support Analyst
Only for registered members Los Angeles, CA
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Application Support Analyst
Only for registered members Los Angeles, CA
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Business Application Analyst
Only for registered members Los Angeles
-
Business Application Analyst
Only for registered members Los Angeles, CA