Client Engagement Manager 4758 - Estero - Tier4 Group

    Tier4 Group
    Tier4 Group Estero

    1 day ago

    Description

    Job Title: Client Engagement Manager

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    Join a fast-growing healthcare IT Managed Services Provider that partners with healthcare organizations to deliver secure, reliable technology solutions. We're looking for a Client Engagement Manager (CEM) to strengthen client relationships, drive service adoption, and ensure long-term satisfaction and retention.

    The CEM serves as the strategic link between our technical teams and client leadership, aligning business goals with IT delivery and ensuring every engagement delivers measurable outcomes.

    What You'll Do

    • Serve as the primary point of contact for assigned clients, building trusted relationships with executives and operational leaders.
    • Develop and execute client engagement plans that align our services with each organization's business objectives.
    • Lead quarterly and monthly business reviews (QBRs/MBRs), using data and insights to demonstrate value and ROI.
    • Monitor client health and engagement metrics; proactively address risks to satisfaction or retention.
    • Partner cross-functionally with technical, support, product, and operations teams to ensure seamless delivery.
    • Coordinate and resolve major client issues, balancing urgency with professionalism and maintaining positive client sentiment.
    • Collaborate with sales to identify growth opportunities (without a sales quota).
    • Act as the voice of the customer, sharing structured feedback and insights with internal stakeholders to influence product and service improvements.

    What You'll Bring:

    • Proven experience managing client relationships in a service-driven environment (e.g., healthcare, IT services, SaaS, or MSP).
    • Strong business acumen and the ability to connect technology solutions to client outcomes.
    • Skilled communicator able to translate technical information into business impact for diverse audiences.
    • Experience using data and metrics to tell a compelling story in executive business reviews.
    • Excellent interpersonal, organizational, and problem-solving skills.
    • Bachelor's degree in Business, IT, Communications, or a related field.
    • Availability to travel to client locations as needed.

    Why You'll Love Working Here

    • Be a trusted strategic partner to healthcare clients whose technology directly impacts patient care.
    • Work alongside technical experts and leadership teams in a collaborative, solutions-oriented environment.
    • Shape the client experience end-to-end—no quotas, just meaningful relationship and results ownership. xhmxlyz
    • Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays..

    Work Location: 100% in-office. Locations in Estero, FL

  • Work in company

    Life Engagement Manager

    Only for registered members

    We are seeking a dedicated and compassionate Engagement Manager to join our team. · ...

    Estero, FL

    1 month ago

  • Work in company

    Client Engagement Manager 4758

    Only for registered members

    The company is looking for a Client Engagement Manager to strengthen client relationships and drive service adoption.We're looking for a Client Engagement Manager (CEM) to strengthen client relationships, drive service adoption, and ensure long-term satisfaction and retention. · ...

    Estero

    1 month ago

  • Work in company

    Client Engagement Manager 4758

    Tier4 Group

    Client Engagement Manager · Tier4 Group is a fast-growing healthcare IT Managed Services Provider that partners with healthcare organizations to deliver secure, reliable technology solutions. We are seeking an experienced Client Engagement Manager (CEM) to strengthen client relat ...

    Estero

    3 days ago

  • Work in company

    Client Engagement Manager 4758

    Only for registered members

    We're looking for a Client Engagement Manager (CEM) to strengthen client relationships, drive service adoption, and ensure long-term satisfaction and retention. · ...

    Estero, FL

    1 month ago

  • Work in company

    Community Engagement Manager

    Only for registered members

    The Community Engagement Manager (CEM) activates strategies to advance Breakthrough T1D's mission by expanding reach into the community; managing volunteers; ensuring activities align with organizational goals. · ...

    Naples, FL

    1 month ago

  • Work in company

    Resident Engagement Manager

    Only for registered members

    Job Description · Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity · Grow your career with Brookdale Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Progra ...

    Naples, FL

    1 day ago

  • Work in company

    Sales Manager – Client Engagement

    Only for registered members

    Sales Manager – Client Engagement · Responsibilities: · Guide clients through premium spa service options · Assist clients in selecting appropriate treatments · Track and report sales results regularly · Provide consistent, professional client support · Role Summary: · This posit ...

    Fort Myers, FL

    8 hours ago

  • Work in company

    Sales Manager – Client Engagement

    Only for registered members

    Sales Manager – Client Engagement · Responsibilities: · Guide clients through premium spa service options · Assist clients in selecting appropriate treatments · Track and report sales results regularly · Provide consistent, professional client support · Role Summary: · This posit ...

    Fort Myers, US

    1 week ago

  • Work in company

    ASL Talent

    Only for registered members

    The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, · including best of class guest service, sales objectives, · operating expenses, loss prevention, · and merchandising presentation, · wh ...

    Estero

    3 weeks ago

  • Work in company

    Manager Healthy Life Center

    Only for registered members

    The Healthy Life Center Manager is a wellness leader responsible for the day-to-day operations, programming, and team leadership of the Healthy Life Center. · ...

    Estero $27.78 - $37.50 (USD)

    1 month ago

  • Work in company

    ASL Talent

    Only for registered members

    The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals. · ...

    Estero Full time

    3 weeks ago

  • Work in company

    Assistant Store Manager

    Only for registered members

    Who We Are · Assistant Store Manager – Job Description · In 1998, we were stuck behind desk jobs we didn't like … and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every cre ...

    Estero

    2 days ago

  • Work in company

    Substitute Pre-school Teacher

    Only for registered members

    Join Celebree School of Estero as a Substitute Pre-school Teacher where you will inspire young minds in a nurturing environment . This role offers flexible hours. · ...

    Estero

    1 month ago

  • Work in company

    Store Manager

    Only for registered members

    This position creates, engages, and welcomes an environment that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. · This role directs activities to achieve store goals including customer experience, talent managem ...

    Estero

    1 month ago

  • Work in company

    Account Executive

    Only for registered members

    Alpha Drive AI, formerly known as Dealer's Greatest Assets, has been a trusted expert in outsourced automotive BDC solutions since 1993. · ...

    Estero

    1 month ago

  • Work in company

    Branch Manager Lee District

    Only for registered members

    We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. · Living the Well Life means you're supported in life, · not just work. It means having robust benefits, · competitive compensation, · and p ...

    Estero

    1 month ago

  • Work in company

    Branch Manager Lee District

    Only for registered members

    Why Wells Fargo · Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is mu ...

    Estero

    1 week ago

  • Work in company

    Math Tutor

    Only for registered members

    We are seeking Math Tutors to support the noble cause of helping kids succeed in Math and hence in Life. The position involves teaching math concepts to students using the proprietary Mathnasium Teaching Method. · ...

    Estero $10 - $12 (USD)

    2 months ago

  • Work in company

    Branch Banking Leader

    Only for registered members

    Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. · In addition, this role has a large focus on coaching to sales, revenue growth, and opera ...

    Estero Full time

    2 weeks ago

  • Work in company

    Branch Manager Lee District

    Only for registered members

    We are seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. · This role involves leading, managing and developing a diverse team of direct and indirect reports, creating a culture that ...

    Estero

    3 weeks ago

Jobs
>
Estero