Administrative Assistant - Dubuque, IA
18 hours ago
Job description
Are you highly organized, people-focused, and passionate about making a difference every day? We're looking for an Administrative Assistant to join our team and help keep our community running smoothly. In this role, you'll be the primary point of contact for a wide range of administrative, HR, and accounting functions that directly support our residents, families, and team members.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys wearing many hats, and takes pride in providing excellent service to both staff and residents.
What We're Looking For:
- Organized & detail-oriented – You can juggle multiple priorities while keeping things accurate and on track.
- Tech-savvy – Comfortable with computers, payroll, and accounting systems.
- A strong communicator – Clear, professional, and approachable with residents, families, staff, and vendors.
- A team player – Willing to pitch in, cross-train, and support others when needed.
- Dependable & professional – With excellent attendance, confidentiality, and a polished appearance.
As our Administrative Assistant, you'll:
- Be the friendly face who manages mail, phone calls, packages, and correspondence.
- Oversee supply ordering and inventory to keep the community stocked and running efficiently.
- Manage accounts receivable, billing, accounts payable, payroll, and general accounting tasks.
- Support hiring and onboarding by coordinating recruitment, background checks, orientations, and benefits enrollment.
- Assist residents and families with questions, move-in processes, and day-to-day support.
- Conduct tours and help with initial inquiries when needed—sharing what makes our community so special.
- Partner with the Executive Director to schedule and prepare staff meetings.
- Jump in as needed to help with community operations, always keeping teamwork and service top of mind.
Education & Experience
- High school diploma or GED required; college or business training preferred.
- One or more years of office management experience (including AR, billing, AP, payroll, and computer skills).
- Supervisory experience is a plus.
Why Join Us?
At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team you'll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Trustwell is an EEO employer.
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