Team Lead - Decatur, United States - The TRIGO Group
Description
TRIGO Global Quality Solutions has several immediate openings for Team Leads in Decatur IL.Overall Purpose
Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members.
Provide leadership and guidance to site personnel.
Support and maintain a positive and productive atmosphere at sites.
Ensure all company and customer guidelines are upheld.
Reports to
Site Manager / Site Supervisor / Sr. Site Leader / Site Leader
Responsibilities
(To include but not limited to the following)
Client Relationship & Business Development
Establish and maintain relationships with customers and site personnel
Daily communication with various stakeholders at the site level
Operations
Assist Site Leaders or Sr. Site Leaders as needed
Train inspectors and validate adherence to process (ie: audits)
Communicate changes in projects and work instructions to inspectors
Document and report non-conformances to Site Leader/Supervisor
Make independent judgments for subjective scenarios according to project needs
Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
Manage material movements using inventory management tools (ie: scanners) as needed
Work as an inspector when required
Comply with local and company Health & Safety legislation, laws, and policies
Comply with all TRIGO and site specific customer policies
Organization & management
Facilitate communication of information within and between workgroups
Assist in maintaining a 5S/6S working environment
Technical
Collect and maintain company reports and data
Utilize company web portals to record required audits and documentation
Other
Any other duties as assigned
Knowledge, skills, abilities
Hard Skills
Must be able to speak and read in
English language
Good communications skills
Must be able to multi-task
Ability to work in a fast-paced environment
Ability to handle sensitive and confidential material
Must have reliable transportation
Values and Attitude
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Work experience
1+ year in Quality related position preferred
Demonstrate leadership ability
Education background
High School Diploma or Equivalent
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries.
With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries.
TRIGO Global Quality Solutions
is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity.
We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.