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    Night Van Driver/Security Officer - Allentown, United States - Hilton Garden Inn Allentown Bethlehem Airport

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    Full time
    Description
    Night Van Security Duties and Responsibilities:
    • Transporting guests to/from the airport and to other short-distance locations.
    • Assisting both arriving and departing guests with their luggage.
    • Inspecting, cleaning, and servicing (e.g. oil, gas) the van(s).
    • Maintaining mileage logbooks.
    • Running errands for the official business of the hotel staff.
    • Delivering special request items to hotel guests, such as express mail, hair dryers, etc, and assisting house person(s) as needed.
    • Fold laundry in the back of house.
    • Follow safety and security policies and procedures at all times.
    • Patrol the property's interior ground and back of the house area.
    • Patrols hallways, parking lots, stairwells, lobbies, bars, and restaurants.
    • Ensures all guest room doors are closed and all public access doors locked.
    • Ensures all the property's security alarms and CCTC cameras are on and functional.
    • Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and report to the superiors and local authorities in case of any suspicious activity.
    • Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity.
    • Responds to guest requests quickly and courteously as reported by night shift staff.
    • Respond to accidents, contact EMS or administer first aid/CPR as required.
    • Assist guests/employees during emergency situations.
    • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
    • Security officers might also need to evict loiterers or trespassers from time to time.
    • Escort Guests and Employees from the bar or pub and occasionally guests become intoxicated or combative.
    • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
    • Lock property entrances when required.
    • Conduct daily physical hazard inspections.
    • Performs all duties in a safe manner and reports all accidents to the supervisor immediately.
    • Maintains the safety and security of guests at all times.
    • Adheres to key control policy and procedures according to the set standards of the hotel.
    • Assist in training new joiners on the job.
    • Attend phone calls with proper telephone etiquette and standard greetings.
    • Provide handover to the morning shift supervisor and the night checklist.
    • Attend any departmental meetings or training as per the schedule.
    • Any other duties assigned by the superior or management.

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