- Transporting guests to/from the airport and to other short-distance locations.
- Assisting both arriving and departing guests with their luggage.
- Inspecting, cleaning, and servicing (e.g. oil, gas) the van(s).
- Maintaining mileage logbooks.
- Running errands for the official business of the hotel staff.
- Delivering special request items to hotel guests, such as express mail, hair dryers, etc, and assisting house person(s) as needed.
- Fold laundry in the back of house.
- Follow safety and security policies and procedures at all times.
- Patrol the property's interior ground and back of the house area.
- Patrols hallways, parking lots, stairwells, lobbies, bars, and restaurants.
- Ensures all guest room doors are closed and all public access doors locked.
- Ensures all the property's security alarms and CCTC cameras are on and functional.
- Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and report to the superiors and local authorities in case of any suspicious activity.
- Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity.
- Responds to guest requests quickly and courteously as reported by night shift staff.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Security officers might also need to evict loiterers or trespassers from time to time.
- Escort Guests and Employees from the bar or pub and occasionally guests become intoxicated or combative.
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Performs all duties in a safe manner and reports all accidents to the supervisor immediately.
- Maintains the safety and security of guests at all times.
- Adheres to key control policy and procedures according to the set standards of the hotel.
- Assist in training new joiners on the job.
- Attend phone calls with proper telephone etiquette and standard greetings.
- Provide handover to the morning shift supervisor and the night checklist.
- Attend any departmental meetings or training as per the schedule.
- Any other duties assigned by the superior or management.
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