Director - Sales in Capital Markets - New York, United States - VDart Inc

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    Job Description

    Job Description

    Job Description:

    Experience Desired: 11+ Years.

    Skills: BPO/ BPM sector, Sales.

    Qualification:

    The client is seeking to hire a Manager - Client Services (Director) to manage and expand the footprint in large named accounts. The Manager – Client Services (Director) is responsible for all client interfaces within the assigned account base of named accounts. The industry focus for this role is Capital Markets and Wealth Management. The Director works together with their manager and team to build an account plan and is responsible for large account management based on the account plan. The MCS handles a single account or part of a large account, with the goal of maintaining a certain footprint of business while networking and expanding the business footprint across different lines of business to introduce our project outsourcing services and bid on potential expansion business with the same account.

    Responsibilities:

    • Client relationship management and business development: manage client relationships, build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
    • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
    • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
    • Navigate account to identify varied kinds of deals; form and lead pursuit teams, recommend and understand client drivers and competitors to this desal.
    • Interface with client on expectations develops account plan, review and follow it.
    • Drive MSA/SOWs/Payments (AR), resolve delivery escalations and complaints.
    • Significant business development and account management experience.
    • Track record of interacting and building relationships with CXO level client contact.
    • Experience in navigating large multinational client accounts.
    • Understanding of sales cycle, key influencers, budget cycles and client's bid process.
    • Hands-on experience with proposal creation and leading proposal presentations.
    • Ability to collaborate with internal cross functional teams for support.
    • Strong leadership, interpersonal, communication and presentation skills.
    • Wide variety of BPO and Business Consulting engagement experience.

    Requirements:

    • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
    • 11+ years of experience, with strong sales/relationship management/account management experience.
    • Knowledge of Capital Markets and Wealth Management industry trends and insights.
    • Good understanding of industry specific business issues and drivers.
    • Experience with creating and driving alliances and partnerships with vendors.
    • Global Delivery Model experience.
    • Experience managing large multi-location consulting engagement teams.
    • Track record as an Account Manager in a rapidly growing client relationship.
    Company DescriptionVDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.

    Company Description

    VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.