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- Elicit, compose, and maintain requirements using interviews, group facilitation, prototyping, data analysis, business process descriptions, use cases, user stories, business analysis, and workflow analysis.
- Manage functional testing cycles including test planning, script development, status reporting, and test execution.
- Acts as a leader and department representative on projects that are very large, complex, and/or deal with multiple divisions.
- Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the most complex system-related issues and makes recommendations for better utilizing the available technology.
- Create and review user stories and other technical documents with stakeholders to ensure business requirements are adequately reflected in technical planning documents.
- Ability to perform business analysis within the department and cross-functionally across the organization, evaluate issues, identify practical solutions, and negotiate resolution with stakeholders.
- Facilitates business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation.
- Lead functional design including demonstrations to stakeholders to validate approach.
- Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations.
- Experience providing product management support such as prioritization and backlog grooming.
- Must have at least 8-10 years of experience as a Business Analyst or equivalent.
- 5 or more years' experience with AGILE methodologies is preferred.
- Bachelor's degree or greater is preferred.
- Basic experience with SQL queries or similar data analysis tools and languages.
- Experience with insurance contracting, licensing and compensation systems are preferred.
- Advanced Microsoft Excel skills are highly preferred.
- Experience with Azure DevOps or similar tools such as Jira or Service-Now is preferred.
Senior Analyst, Business Systems - Birmingham, United States - Protective Life Insurance Company
Description
Protective Life is looking for a Business Systems Analyst for the Agency Contracting Systems Team to support agent onboarding, maintenance, and compensation processes.This condensed team is looking to modernize its software and make significant improvements to its users' experience. For this they use an Agile Software Development Life Cycle to drive customer priorities in a transparent way and provide adaptability and continuous improvement.You should be self-motivated and inquisitive, seek to improve user and IT processes and experience, and demonstrate accuracy and attention to detail. You will be expected to accept responsibility and accountability for your work and utilize your decision-making skills to achieve team objectives.
The position requires a strong understanding of the business rules for the Licensing, Contracting and Compensation department and daily interactions with the business and other IT teams.
This role requires thorough analytical, problem-solving, and organizational skills. In the role you will need to be able to prioritize multiple assignments while maintaining a sense of urgency to meet individual and team deadlines and goals. Extensive experience planning, facilitating, eliciting, documenting, and managing business, functional, and technical requirements is critical to this role.
Success in this role requires strong leadership ability among peers, excellent oral and written communication skills, and effective collaboration with others, both internal and external to the company.
Responsibilities:
Qualifications:
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.