Sr. Director - Denver - Frontier Airlines

Description

Overview

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a 'Dress for your Day' business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 500 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies

Responsibilities

What Will You Be Doing?

The Senior Director, Architecture, Cloud & Services, is responsible for the strategic direction, leadership, and management of the Architecture, Cloud, and Middleware services. This role oversees the company's computing, networking, cloud platforms, and middleware development—ensuring the technology foundation required for safe, secure, and continuous business operations. The Senior Director will lead and grow a team, driving operational excellence, system performance, availability, scalability, and cloud governance, and costs.

Essential Functions

• Lead the development and execution of cloud strategies aligned with business goals
• Direct short- and long-term planning for cloud operations and services.
• Evaluate and enhance the effectiveness, security, and efficiency of existing cloud platforms and IT operations.
• Own and evolve the company's application architecture, including data centers, servers, virtual networks, storage, backup, and devops solutions.
• Collaborate with technology leaders and managers and key business SMEs to help develop and implement a scalable, reliable, and secure enterprise platform which serves as foundation to application solution development at Frontier.
• Lead the Architecture team responsible for Architecting a scalable and robust network design to support reliable operations.
• Drive initiatives related to virtualization, VDI, hybrid cloud, and application architecture.
• Establish and manage service levels for cloud in partnership with business stakeholders and cloud vendors
• Lead SLA management, capacity planning, business continuity, and disaster recovery strategies.
• Maintain compliance with external regulations and internal IT governance policies.
• Develop and manage a multi-million-dollar budget and drive cost-efficiency.
• Lead RFP processes, contract negotiations, and infrastructure portfolio management.
• Monitor and manage cloud availability, capacity, performance, reliability, accessibility, and recoverability.
• Leverage cloud advantages to increase throughput in delivery and quality
• Promote engineering excellence and guide high-level systems and application architecture decisions.
• Encourage a culture of recognition, development, and continuous improvement within the team.
• Select, train, and evaluate staff; provide coaching, mentorship, and performance feedback.
• Communicate management direction, company objectives, and departmental goals to staff.
• Identify issues and lead development of strategic infrastructure and operations solutions.
• Actively participate in compliance activities, risk assessments, and audit support.

Other Functions

• List those functions that are marginally important to the position.

Qualifications

• 10+ years of progressive IT leadership experience, including 5+ years in infrastructure and cloud operations at the director level or above.
• 10+ years of hands-on cloud experience in Azure and/or Cloud
• 5+ years in EDP evaluations, cost savings, or compute savings experience
• Bachelor's degree in information technology, Computer Science, or related field (advanced degree preferred or equivalent experience).
• Airline industry experience is a plus but not required.

Desired expertise: Designing high-throughput, low-latency, highly available services on AWS/Azure/GCP; multi-cloud or hybrid reference architectures; Kubernetes (EKS/AKS/GKE), container orchestration, and service mesh (e.g., Istio/Linkerd); serverless patterns and eventing (Lambda/Functions/Cloud Functions; SNS/SQS/Event Grid/Pub/Sub; Kafka/Kinesis/Event Hubs); API management and developer platforms (APIM/Apigee/Kong), contract-first APIs, and reusable enterprise services; data architecture for OLTP/streaming (Aurora/CosmosDB/Spanner, Redis/Memcached, BigQuery/Snowflake, CDC/replication); observability (OpenTelemetry, Prometheus/Grafana, CloudWatch/Cloud Logging/App Insights), SRE practices (SLOs/error budgets), IaC (Terraform/Bicep/CloudFormation), GitOps/CI/CD (GitHub Actions/Azure DevOps/Argo), security/IAM (OIDC/OAuth2, workload identity, KMS/HSM), networking (VPC/VNet design, PrivateLink/peering), DR/multi-region strategies, performance tuning, and FinOps. Experience building and scaling enterprise platforms for broad internal consumption—golden paths, paved roads, self-service portals, and reference implementations—is critical. Role is based in Denver, CO.

Knowledge, Skills and Abilities

• Deep understanding of IT governance and ITIL
• A strong understanding of the large-scale support of IT infrastructures in multiple data center and Cloud environments
• A demonstrated ability to communicate technology issues in business terms
• Professional demeanor with the ability to model dedication and support for company goals
• Ability to promote positive attitudes and company loyalty within a large employee group
• Excellent interpersonal skills evidenced by the ability to work and communicate effectively with all levels of management and employees
• Ability to define problems and work through solutions in a team building, non-threatening manner
• Highly ethical and trustworthy leader that will represent and serve the employee group
• Ability to make decisions considering a wide variety of situations and conditions
• Ability to prioritize multiple tasks
• Thorough knowledge of federal, state, and local laws, policies and procedures governing all information technology, telecommunications, and information security activities
• Ability to use discretion and good judgment in ambiguous situations
• Ability to maintain large deadline-oriented projects within project timelines and budget

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

Considerable Latitude: The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

Positions Supervised

• Architects
• FinOps roles
• Cloud engineers
• DevOps
• Solutions Architects
• Application Architects
• Multiple third-party partners

Salary Range $179,353-$250,000 DOE - Please note, this role will close on or before 2/9/2026.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.